IT Technologist

Indianapolis, IN, US • Posted 2 days ago • Updated 2 days ago

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Contract W2

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Job Details

Skills

Adult Education
Articulate
Artificial Intelligence
Business Operations
Camtasia
Coaching
Collaboration
Communication
Computer Science

Summary

We are looking for IT Technologist for our client in Indianapolis, IN

Job Title: IT Technologist

Job Location: Indianapolis, IN

Job Type: Contract

Job Description:

Process and Workflow Automation:

Serve as Foundry L&D Automation Champion working to assess and determine automation needs within Foundry L&D.
Design, develop, and implement automated workflows using Power Automate and Flow to streamline L&D processes and reduce manual tasks
Provide ownership and maintenance support of current workflow solutions and SharePoint lists.
Identify opportunities for process improvement and workflow optimization across learning operations
Troubleshoot and resolve automation issues, ensuring seamless integration between various platforms
Collaborate with internal automation teams as necessary to aid in the development of workflow solutions and dashboards.
Technical Support for Foundry Data Strategy and Dashboard Development
Build and maintain interactive Power BI dashboards that visualize key learning metrics and organizational KPIs.
Partner with leadership to define, track, and report on learning effectiveness metrics and business impact.
Prepare reports to show performance outcomes of learning solutions developed within LRL and Foundry L&D.
Ensure data accuracy, integrity, and security across all reporting systems
Provide technical guidance on data strategy and recommend best practices for data collection and analysis
Knowledge and Learning Management Expertise.
Develop automated reporting solutions to increase efficiency and reduce manual reporting time.
Consult with business partners in the development of knowledge management repositories for performance support materials.
Provide support in developing Foundry L&D SharePoint Sites.
Project Management
Utilize Smartsheet or similar tools to plan, track, and manage L&D projects from initiation through completion
Facilitate project status meetings and communicate updates to stakeholders
Implement project management best practices and continuous improvement methodologies
Coaching and Collaboration
Establish a network of internal and external learning and business professionals and benchmark as appropriate.
Build relationships with L&D leaders and global L&D partners, leveraging organizational and technical knowledge to support business needs and demonstrate L&D value.
Provide coaching and upskilling to colleagues as appropriate.
Collaborate with IT personnel to implement technology within Foundry L&D.

Responsibilities:

Deliver and maintain the systems are so business operations run optimally.
Builds foundational skills required to serve in Systems Engineer, Technology Integrator, and Architect roles.
Supports and/or contributes to the design, development, and delivery of end user training and/or procedures.
Assures technology work adhere to company and regulatory policies.
Assures technology standard methodologies include use of feedback and monitoring to improve the state of control of delivered solutions.
Uses standardized processes for requirements definition, analysis, design, construct, and test activities. Modifies existing systems or integrates packaged systems with existing infrastructure to meet business requirements.
May perform database administration work. Mentors others on the Technologist role.
Resolves incidents (Trouble Tickets) and change requests (CRs) within committed service levels.
Collects relevant information required to resolve incidents raised by business partners or system users. Solves problems while showing good judgment.
Ensures information assets are protected from malicious content and access to information is restricted to authorized personnel only.

Minimum Qualification Requirements:

Bachelor s degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs.
Demonstrated expertise in automation workflow and dashboard tools such as Power Automate, Flow and Power BI.
Expertise with DAX programing language for PowerBI dashboards.
Expertise with Smartsheet or other Project Management Software.
Driven person wanting to improve organizational outcomes.
Self-starter who has a passion for technology, learning, data analysis, and continual improvement.
Effective problem-solving skills to evaluate and resolve business and organizational problems.
Demonstrated ability in communication, conflict resolution, using good judgment, and managing complexity.
Demonstrated ability to effectively work in a collaborative environment and build trust with internal and external business partners.
Demonstrated ability to scope and lead projects.
Expertise with learning management systems, server content management, and learning content delivery tools.

Other Information/Additional Preferences:

M.S. degree in Technology Management, Computer Science, Instructional Systems Technology, Adult Learning, or related experience/education.
Human Performance Improvement (HPI) Certification.
Experience managing technology projects for a global audience.
Experience working with AI technologies.
Working knowledge of and/or experience in a regulated environment.
Demonstrated success influencing without authority.
Instructional Design knowledge with the ability to develop learning solutions.
Knowledge of tools such as Articulate 360, Camtasia, WalkMe, Office365, Microsoft Copilot, Bing Enterprise Chat.
Programming knowledge such as JavaScript, JSON, or MySQL.
Experience with machine learning or large language models.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: IN_ITOL_0116
Posted 2 days ago

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IT Technologist

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