TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Job title:Microsoft Teams Implementation Specialist
100% Remote
Long Term Project
Job Description:
Position Overview
We are seeking a skilled Microsoft Teams Implementation Specialist to lead the design, deployment, and migration of enterprise collaboration environments to Microsoft Teams. The role involves planning, configuring, and integrating Teams with telephony, conferencing, and collaboration workloads. The ideal candidate will have strong expertise in Microsoft 365, Teams Phone System, Direct Routing, and hybrid integrations with on-premises environments.
Key Responsibilities
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Lead the end-to-end implementation of Microsoft Teams collaboration and voice solutions, including planning, design, configuration, integration, testing, and cutover.
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Assess existing UCC/voice environments and define migration strategies to Teams (Skype for Business, Cisco, Avaya, or legacy PBX systems).
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Configure and manage:
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Teams Phone System
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Direct Routing / Operator Connect
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Teams Rooms (MTR)
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Meeting policies, voice routing, and call queues
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Integrate Teams with PSTN providers, SBCs (AudioCodes, Ribbon, Oracle), and on-premises PBXs.
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Configure Microsoft 365 tenant, Azure AD, Conditional Access, SSO, and Directory Synchronization.
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Perform user migrations, number porting, device provisioning, and adoption enablement.
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Troubleshoot and resolve advanced issues related to Teams voice, conferencing, federation, and integrations.
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Provide documentation, training, and knowledge transfer for clients and internal stakeholders.
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Stay updated on Microsoft roadmap, Teams updates, and best practices for collaboration and voice.
Required Qualifications
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Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
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5+ years of experience in enterprise collaboration/voice technologies with at least 2+ years in Microsoft Teams deployments.
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Strong knowledge of:
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Microsoft Teams (Collaboration & Phone System)
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Direct Routing / Operator Connect
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Teams Rooms (MTR) and device management
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Microsoft 365 admin center & Teams admin center
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Familiarity with SBCs (AudioCodes, Ribbon, Oracle, Cisco CUBE).
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Understanding of VoIP protocols (SIP, RTP, SRTP, SBC interworking).
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Experience with Azure AD, identity integration, hybrid Exchange, and security compliance policies.
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Excellent problem-solving, documentation, and client-facing communication skills.
Preferred Qualifications
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Microsoft certifications such as:
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MS-700 (Managing Microsoft Teams)
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MS-720 (Teams Voice Engineer)
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Microsoft 365 Certified: Teams Administrator Associate / Teams Voice Engineer Expert
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Experience migrating from Cisco Webex, Avaya, or Skype for Business to Teams.
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Knowledge of network performance tuning (QoS, monitoring, call quality dashboards).
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Familiarity with PowerShell automation and Microsoft Graph API.
Soft Skills
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Strong communication and presentation skills.
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Ability to work independently and with cross-functional teams.
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Excellent project and time management skills.
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Customer-focused with a consultative approach.
Ramu Brahmarowthu
Talent Workforce specialist
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