Salesforce Business Analyst - Minimum 10 years of Experience - PlumGravity - Remote | Dice.com

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Salesforce Business Analyst - Minimum 10 years of Experience

Remote • Posted 1 hour ago • Updated 1 hour ago

Contract W2

Remote

Depends on Experience

Apply Now

PlumGravity

Job Details

Skills

Acceptance Testing
Agile
Analytical Skill
Business Analysis
Business Analytics
Business Process
Business Requirements Gathering
Cloud Computing
Collaboration
Communication
Conflict Resolution
Confluence
Data Migration
Field Service
Gap Analysis
Instructional Design
JIRA
Leadership
Management
Marketing
Microsoft Visio
Middleware
Problem Solving
Process Improvement
Process Mapping
Process Modeling
Quality Assurance
Requirements Elicitation
Sales
Salesforce.com
Scrum
System Testing
User Stories
Wireframe
Workflow
Salesforce

Summary

Job Description: Salesforce Business Analyst

Position: Salesforce Business Analyst
Experience: 10+ Years
Location: Remote
Rate: $52/hr on W2 or $60/hr on 1099

Overview

We are seeking a highly experienced Salesforce Business Analyst to support large-scale enterprise Salesforce initiatives. The ideal candidate will have a deep understanding of Salesforce Sales Cloud, Service Cloud, business process mapping, requirement gathering, and cross-functional stakeholder collaboration. Candidates must have strong experience working with technical and non-technical teams, translating business needs into scalable Salesforce solutions.

Key Responsibilities

Business Analysis & Requirements

Lead requirement-gathering sessions with business stakeholders across functional areas.
Translate business needs into detailed user stories, acceptance criteria, and functional specifications.
Conduct gap analysis, impact assessments, and process improvement studies.
Document business processes, workflows, wireframes, and data maps.

Salesforce Expertise

Work extensively with Sales Cloud, Service Cloud, Experience Cloud, and platform capabilities.
Evaluate and recommend Salesforce features, automation tools (Flow, Validation Rules, Approvals), and integrations.
Support configuration teams with requirement clarification and solution validation.
Assist in creating and managing backlog prioritization and grooming.

Project Delivery

Partner with developers, architects, QA teams, and PMs to ensure accurate delivery.
Participate in system testing, UAT planning, execution, and defect resolution.
Ensure solutions align with Salesforce best practices and business goals.
Support rollouts, training documentation, and end-user enablement.

Cross-Functional Collaboration

Act as liaison between business stakeholders, technical teams, and leadership.
Present functional designs, progress updates, and solution proposals to leadership.
Communicate complex concepts clearly to diverse audiences.

Required Skills & Qualifications

10+ years of experience as a Business Analyst with at least 6+ years dedicated to Salesforce projects.
Strong functional knowledge of Salesforce Sales & Service Cloud.
Hands-on experience with user stories, process modeling, and requirement documentation.
Ability to understand high-level architectural integrations (APIs, middleware, third-party tools).
Strong analytical, problem-solving, and communication skills.
Experience working in Agile/Scrum environments.
Proficiency with tools like JIRA, Confluence, Lucidchart, Visio, etc.

Preferred Skills

Salesforce Administrator Certification (ADM-201) or BA-related certification.
Experience working in large enterprise environments.
Familiarity with CPQ, Marketing Cloud, or Field Service (good to have).
Experience in data migration or large transformation programs.

Education

Bachelor s degree in Business, Computer Science, Information Systems, or related field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91164855
Position Id: 8830264
Posted 1 hour ago

Company Info

About PlumGravity

At Plumgravity, we specialize in IT staffing and consulting services, providing tailored solutions to meet our clients business needs and drive success through exceptional talent and expertise.

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Salesforce Business Analyst - Minimum 10 years of Experience

PlumGravity

Job Details

Skills

Summary

Overview

Key Responsibilities

Business Analysis & Requirements

Salesforce Expertise

Project Delivery

Cross-Functional Collaboration

Required Skills & Qualifications

Preferred Skills

Education

Company Info

About PlumGravity

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