Product Analyst - AAO (Assisted Account Opening)

Title: Product Analyst - AAO

Location: Columbus, OH

Job Description:

• Develop Excel reporting and tracking reporting for on new accounts opened, adoption metrics, issue tracking, and banker feedback
• Perform research on data issues and feedback that is raised. Ability to partner effectively with other teams to get to a root cause
• Responsible to communicate effectively across product, data analytics, branch, and technology teams to gather information, perform analysis, publish reporting, and follow-up on issues
• Proficient in developing and documenting use cases, process flow diagrams and document processes
• Experienced with data analysis, developing spreadsheets, pivot table and reporting in Excel, Tableau, and Adobe Analytics or similar reporting tools.
• Ability to come up to speed quickly and understand applications and system data flows  
• Possess strong research skills and ability to understand and trends and research anomalies in the data

Mandatory Skills:

• Excel, Tableau, and Adobe Analytics.
• Technical experience in software development process a plus with exposure to financial technology, focusing on complex financial systems
• Product analysis