Customer Service Representative - Prairie Consulting Services, Inc - West Palm Beach, FL, US | Dice.com

Prairie Consulting Services, Inc

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Customer Service Representative

West Palm Beach, FL, US • Posted 4 hours ago • Updated 4 hours ago

Contract W2

No Travel Required

On-site

$19 - $20/hr

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Job Details

Skills

receptionist
banker
customer service
teller
Banking
Communication
Customer Experience
Dependability
Finance
Hospitality
Management
Organized
Training

Summary

Client Experience Associate (Receptionist / Banker-Teller Hybrid)

Location: North Palm Beach, FL (Onsite, 5 days/week)
Type: Contract-to-Hire Potential

We re seeking a polished, service-minded professional to be the welcoming face of a leading financial institution in North Palm Beach. This is a unique role blending client experience, reception responsibilities, and eventual cross-training into full banker/teller functions. If you enjoy delivering white-glove service, staying organized in a fast-moving environment, and building a long-term career in banking, we want to meet you.

What You ll Do

This is a replacement role with immediate impact. Your day will include:

Serving as the first point of contact for clients entering the banking lobby
Providing a high-touch in-person client experience from greeting to departure
Escorting clients to conference rooms, coordinating schedules, and ensuring rooms are prepared and not double-booked
Offering refreshments and ensuring a seamless, professional visit
Answering the main phone line and managing general inquiries
Scanning and handling important client documents
Guiding clients to their safe deposit boxes
Assisting with simple banking needs such as balance checks and basic transactions
Collaborating closely with wealth management advisors, lenders, and trust officers
Growing into full banker/teller responsibilities, including cash handling

What Makes This Role Unique

This is not a standard universal banker position it's a more sophisticated, client-facing role that supports high-net-worth clients and works directly with senior wealth and lending professionals. You ll gain exposure to multiple areas of the bank and build skills that can accelerate your career.

What We re Looking For

2+ years of experience in client service, hospitality, banking, or similar
Banking experience strongly preferred; cashier experience may be considered
Professional presence, strong communication skills, and comfort interacting with high-profile clients
Organized, dependable, and able to manage multiple moving parts
Interest in learning banking/teller functions full cross-training provided
Degree not required

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: pcsi
Position Id: CSR
Posted 4 hours ago

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Customer Service Representative

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Job Details

Skills

Summary

Client Experience Associate (Receptionist / Banker-Teller Hybrid)

What You ll Do

What Makes This Role Unique

What We re Looking For

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