Cybersecurity Change Management Coordinator

Title: Cybersecurity Change Management Coordinator

Location: Seattle, WA

About this team

The Cybersecurity team enables the company to conduct its global operations in a secure manner and safeguard the trusted information of its guests and users. This is accomplished by understanding business risk as manifested through cybersecurity and compliance risk, and by maintaining a high degree of employee awareness of all security and compliance topics and implementing change management strategies to support our end user experience and enhance adoption of technical security controls. To further enhance our team, we are looking for a Change Management Coordinator - Cybersecurity Awareness, to support the delivery of organizational change across multiple cybersecurity initiatives.

A day in the life:

As the Cybersecurity Change Management Coordinator, you will work closely with the Cybersecurity Awareness Program Manager to implement change strategies, manage logistics, and ensure smooth delivery of communications, training, and adoption activities. This role is ideal for someone who thrives in execution, coordination, and stakeholder engagement, and who can translate strategic direction into actionable plans. Following are key areas of responsibility for this role:

• Coordinate and track day-to-day change management activities across multiple cybersecurity projects
• Support the development and execution of change plans, training programs, and stakeholder engagement strategies
• Manage logistics for meetings, workshops, communications, and training sessions
• Monitor user readiness and adoption metrics, escalating risks or resistance as needed
• Maintain organized documentation and ensure version control across all change assets
• Collaborate with project managers, cybersecurity SMEs, and communications teams to ensure alignment and consistency
• Support the preparation of executive briefings and stakeholder updates pertaining to change management initiatives

Qualifications:

• 3+ years' experience in Cybersecurity, Technology project coordination, or organizational change management
• Proven experience in enabling technology-related services, tools, or behavior changes across a large organization of non-technical operational staff
• Experience supporting enterprise-wide change initiatives, preferably in a technology or security context
• Proven ability to translate technical concepts into accessible language for diverse audiences
• Strong knowledge of Cybersecurity threats, risks, and issues, and fundamental security best practices preferred
• Must be people oriented, with deep empathy, listening, and customer-focus
• Excellent communication skills, with ability to reach and engage audiences and learners that may not have a security mindset
• Collaborative team player with a passion for promoting secure behaviors and culture
• Ability to work effectively and comfortably with both technical and non-technical teams
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment
• Proficiency with collaboration and project management tools
• Analytical mindset with the ability to measure and report on effectiveness of change adoption strategies