Dynamics 365 Business Analyst - GA OR IL (Onsite)

Role Name: Dynamics 365 Business Analyst
Location: Atlanta, GA OR Chicago, IL (Onsite)
Start date: 12 Months
 

Role Overview We are seeking a highly skilled Technical Business Analyst with expertise in retail banking and payment systems and handson experience with Microsoft Dynamics 365 applications This hybrid role bridges business needs and technical solutions ensuring successful delivery of banking and paymentrelated projects leveraging Dynamics 365 Key Responsibilities Business Requirement Gathering Collaborate with stakeholders to elicit document and validate requirements for retail banking and payment processes Azure DevOps Backlog Refinement Maintain and refine user stories acceptance criteria and prioritize backlog items for development teams Solution Design Support Translate business needs into functional specifications for Dynamics 365 modules Finance Customer Service Payments Process Mapping Optimization Analyze workflows identify gaps and recommend improvements aligned with industry best practices Integration Data Management Support integration of Dynamics 365 with core banking systems payment gateways and thirdparty applications Testing Quality Assurance Develop test cases coordinate UAT and ensure solutions meet functional and regulatory requirements Documentation Training Prepare user guides process documentation and deliver training sessions for endusers Compliance Security Ensure adherence to banking regulations PCI DSS standards and data privacy requirements Required Skills Qualifications Education Bachelors degree in Business Finance Computer Science or related field

Experience o 5 years as a Business Analyst in retail banking or payments domain o 3 years working with Microsoft Dynamics 365 Finance Operations Customer Engagement Technical Skills o Strong understanding of payment systems card processing and banking operations o Familiarity with Azure DevOps API integrations data migration and SQL Soft Skills Excellent communication stakeholder management and problemsolving abilities Preferred Qualifications Experience with Agile methodology and tools Jira Azure DevOps Knowledge of ISO 20022 SWIFT and ACH payment standards Microsoft certifications in Dynamics 365

Best Regards,

Vishal

Truth Lies in  Heart