Business Process & Change Consultant
12 months
Chicago, IL
Need locals only
(5 -7Yrs Exp)
Requirement:
Client is seeking a Business Process & Change Consultant to support transformational technology initiatives. This position will ideally be a well-qualified individual to work virtually from a location within the United States.
As part of the Business Transformation team, you will:
Work in collaboration with a project team to support initiatives across business units as well as cross functional teams of underwriting, operations, IT, and other business partners
Work with the business and IT to transform the operating model through process design and technology improvements, using impactful change management practices to ensure success
In collaboration with IT, ensure the technology transformation is fit for purpose to help our employees achieve their goals and deliver efficiently and effectively for our customers
Follow a prescribed framework process, technology, change management, training, and support to transform the business
This is an intermediate-level consultant supporting strategic and operational priorities. Participates in projects of medium to larger size and complexity with guidance from team leads, senior consultants and/or team manager. Partners with team across the business to determine and execute the optimal implementation and change management approach.
Project responsibilities include understanding business requirements, process analysis, identifying and designing business solutions, creating user test cases for business readiness activities, and issue resolution. Project implementation responsibilities may include developing process documentation, training materials, eLearning, and change management communications.
Qualifications:
Project experience
Process documentation and development experience (Visio)
Change management experience
Training experience
Property and casualty insurance experience (3 or more years)
Experience with multinational insurance
Meeting facilitation experience
Ability to develop collaborative relationships
Advanced analysis and problem-solving skills
Strong verbal and written communication skills (PowerPoint)
Time management skills
Ability to multi-task
Ability to work independently with limited guidance
Can navigate ambiguity effectively
Project supports the Multinational Business Unit with the development of an operational workflow management solution, including process facilitation, system integration, and robust reporting.
Business Process & Change Consultant1Change Management,Visio,Business Process & ChangeN/AC2C,ContractUnited States
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