Description We are looking for an IT Support Analyst (Level 1, 2 or 3) to join our team in Las Cruces, New Mexico.
This role involves delivering day-to-day routine and more complex technical support to clients, both remotely and onsite, while contributing to larger IT projects.
This is a Contract to permanent employment opportunity.
Key Responsibilities:- Provide Level 1 and Level 2 technical support; assist with more complex issues as needed.
- Troubleshoot and resolve client IT issues via remote tools and onsite visits.
- Participate in larger-scale projects, including:
- Server builds and configurations
- Network infrastructure (switches, VLANs, firewalls, routers)
- Active Directory management and file security
- Manage help desk ticket queues and ensure timely resolution of customer issues.
- Other duties as needed
Requirements Interviews are currently being conducted , for immediate consideration please apply.
The successful IT Support Technician will have:
Qualifications:- Minimum 1+ year of IT support experience.
- Industry certifications such as A+, Network+, or equivalent preferred.
- Strong knowledge of:
- Windows operating systems (10, 11)
- Windows Server (2008 and newer)
- Virtualization technologies
- Networking fundamentals
- Excellent customer service and communication skills.
- Valid driver's license and reliable transportation for travel to client sites.
- Must pass a background/drug test prior to employment
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Never miss an opportunity! Create an alert based on the job you applied for.
