Help Desk Technician / Onsite / Tempe - Motion Recruitment Partners, LLC - Phoenix, AZ, US | Dice.com

Motion Recruitment Partners, LLC

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Help Desk Technician / Onsite / Tempe

Phoenix, AZ, US • Posted 16 hours ago • Updated 5 hours ago

Full Time

On-site

50k - 60k

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Motion Recruitment Partners, LLC

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Job Details

Skills

Computer Hardware
Network
Cloud Computing
Help Desk
Technical Support
Customer Service
Active Directory
Multitasking
Mobile Device Management
Master Data Management
Scripting
Windows PowerShell
Microsoft Windows
Computer Networking
Printers
Microsoft Azure
Multi-factor Authentication
Laptop
Mobile Devices
Knowledge Base
Insurance
SAP BASIS

Summary

This is a hands-on Help Desk Support role with a growing IT team that supports a mix of Windows, M365, networking, and end user hardware. You'll handle day-to-day troubleshooting, ticket resolution, and user support across desktops, laptops, accounts, and core applications. Perfect for someone who enjoys fast paced environments and being the go-to problems solver for employees.
You'll be joining a team where your impact is noticed, and you won't just reset passwords all day. You get exposure to core infrastructure, chances to shadow senior engineers, and plenty of room to grow your technical skills. If you want to build your career into Systems Admin, Network Admin, or Cloud, this is the type of role that gives you a foundation in everything.

Required Skills & Experience

1-3 years of help desk or technical support experience
Strong troubleshooting skills and customer service mindset
Experience with Windows 10/11, M365, and Active Directory
Understanding of basic networking concepts
Comfortable working onsite and interacting with employees daily
Ability to multitask and document work clearly

Desired Skills & Experience

Experience with Intune or other MDM platforms
Basic scripting knowledge (Powershell)
A+ or similar certification

What You Will Be Doing
Tech Breakdown

40% handling tickets related to Windows, M365, networking, printers, and general end-user issues
25% account administration in AD, Azure AD, MFA, and permission changes
20% imaging, deploying, and maintaining laptops, desktops, and mobile devices
10% documenting procedures and updating the internal knowledge base
5% supporting IT projects and escalations as assigned

Daily Responsibilities

100% Hands On

The Offer

Bonus OR Commission eligible

You will receive the following benefits:

Medical, Dental, and Vision Insurance
Vacation Time
Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 800697
Posted 16 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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Help Desk Technician / Onsite / Tempe

Motion Recruitment Partners, LLC

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Summary

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About Motion Recruitment Partners, LLC

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