Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing consumer demand for content and payments in categories such as mobile, gaming, and entertainment.
We're seeking a strategic and entrepreneurial leader to drive growth within our closed loop issuing business (Gift Card & Loyalty Platform). As Director of Product and Growth, you'll sit at the intersection of product strategy, commercial expansion, and ecosystem partnerships-scaling our market presence, sharing the Conductor platform roadmap, and ensuring closed-loop issuing solutions remain best-in-class for brands and merchants worldwide.
This is a remote role based in the US.
Key Responsibilities - Closed Loop Issuing & Loyalty Growth
- Develop and execute strategies to accelerate growth within the closed loop issuing ecosystem-including prepaid, gift, loyalty, and stored-value programs.
- Identify and pursue net-new business opportunities, including enterprise gift card programs, digital wallet integrations, and migrations from legacy issuing platforms.
- Partner with retailers, hospitality brands, travel programs, and digital merchants to design scalable, high-engagement loyalty and gift-card solutions
- Build and maintain executive-level relationships with enterprise clients, processors, distribution partners, and payments networks.
- Represent epay and the Conductor platform at industry conferences and loyalty, incentives, and payment forums to drive visibility and strategic partnerships.
- Product Management & Innovation
- Serve as product owner for the epay Conductor platform owning the roadmap for closed loop gift card, loyalty, and stored value issuing capabilities.
- Define and prioritize features that enhance program flexibility, customer engagement, digital delivery, balance management, and reporting/analytics.
- Translate customer, partner, and sales insights into clear business cases, product requirements, and measurable outcomes.
- Collaborate with Engineering, Product, Operations, and Compliance to deliver secure, scalable, and compliant issuing solutions.
- Lead UAT and launch readiness, ensuring smooth client onboarding and adoption of new features and enhancements.
- Act as a subject matter expert for Sales, Marketing, and Account Management-supporting RFPs, solution design, client reviews, and product demonstrations.
- Cross-Functional Leadership
- Partner with Marketing to create compelling go-to-market messaging, sales enablement materials, and loyalty-focused value propositions that position Conductor as a premier closed loop issuing platform.
- Support regional and global teams in understanding how Conductor enables modern gift card, rewards, and loyalty ecosystem.
- Monitor market trends, competitor offerings, and emerging loyalty and digital rewards technologies to inform platform strategy and maintain competitive advantage
What Success Will Look Like in First 6 Months: - Established a clear growth and product strategy for closed-loop issuing, with defined priorities across gift card, loyalty, prepaid, and stored-value programs.
- Owned and advanced the Conductor platform roadmap, delivering or launching high-impact enhancements aligned to customer demand and revenue growth.
- Built strong internal and external credibility, supporting active sales opportunities, influencing RFPs, and positioning Conductor as a leading closed-loop gift card and loyalty platform.
Requirements - Bachelor's degree in Business Administration, Marketing, or a related field.
- 8+ years business development, product management, or account leadership within closed loop issuing ecosystem.
- Deep knowledge of electronic payments, card program management, and prepaid gift/loyalty card systems.
- Proven track record in strategy execution and revenue growth.
- Excellent communication, negotiation, and presentation skills.
- Analytical, problem-solving skills, and independent worker with team collaboration skills.
- Willingness to travel as required.
Benefits - 401(k) Plan
- Health/Dental/Vision Insurance
- Employee Stock Purchase Plan
- Company-paid Life Insurance
- Company-paid disability insurance
- Tuition Reimbursement
- Paid Time Off
- Paid Volunteer Days
- Paid Holidays
- Casual Office Attire
- Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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