Programs & Business Operations Lead

Job Title: Programs & Business Operations Lead
REMOTE Canada
12 months plus extensions

The Community You Will Join:
Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe.

The Chief Business Officer organization plays a pivotal role in driving the company's growth and expansion efforts worldwide. Our teammates work on commercializing Client's new and existing businesses, helping Client's expand beyond its core offering as a place to stay. This includes recruiting and developing Client's global supply of high-quality stays, Experiences, and Services, and executing Client's global strategy in market. With a focus on business strategy, quality supply and international expansion, the team is leading the way for Client's continued growth and success in its next chapter.

The Geos Team, which sits within CBO, ensures that Client's is locally relevant and serves the needs of our global hosts and guests, helping regions more efficiently plan and execute growth strategies across supply, demand, and other surfaces in a way that will resonate with our communities.

As we expand our business, we look for the best and brightest to drive strategic business decisions. To this end, the team is looking for a Business Operations Lead to join our Canada Business Operations team.

The Difference You Will Make:

You will work closely with the cross-functional leaders and teams, and play a key role in scaling our community growth and optimization-focused programs. The successful candidate will report to the Country Manager, Canada.

A Typical Day:

Align all functions in order to achieve objectives set up with the Country Manager.

Drive regular business operation meetings and initiate meaningful conversations - leading weekly meetings with cross-functional project teams (field & online operations, marketing, product, legal) to ensure key initiatives are on track in Canada.

Analyze macro andmicro trends, and present analysis, insights, and actionable plans to Client's country and regional leadership team to drive key business decisions

Support the Country Manager, Canada and other senior leaders on key strategic projects - lead and implement ad-hoc operational and strategic projects for Canada. May require coordination within local country, regional, and teams in San Francisco.

Own the conception, execution, andmeasurement of cross-functional initiatives end-to-end. Concretely, this means defining a crisp problem statement, articulating the ideal solution to that problem, identifying key dependencies blocking that solution, and then working with cross-functional stakeholders to achieve the solution. These initiatives will span across the demand, supply, and regulatory surfaces of the business.

Your Expertise:

Qualified candidates will ideally have a minimum of 10+ years of work experience, preferably with combined exposure to data-modeling, analytics, and project management in a dynamic entrepreneurial environment.

Aworld class written and verbal communicator with the ability to present at all levels of an organization in a succinct, clear and eloquent manner.

A proven track record of being able to influence and rally diverse cross-functional stakeholders against a commonmission or goal using both qualitative and quantitative insights.

Ability to not only dive into details to drive execution but also zoom out to contextualize specific recommendations/initiatives within the broader company strategy.

Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives.

Impeccable organizational skills, attention to detail and ability to document processes & decisions made.

Skills: Experience implementing and scaling initiatives across globally dispersed teams

Experience working cross-functionally with multiple departments Hands-on approach, getting things done fast.
Comfort with manipulating large datasets in excel is a must. SQL proficiency strongly preferred

Your Location:
This position is Canada - Remote Eligible. The role may include occasional work at an Client's office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live where Client's, Inc. has a registered entity.

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