Director of Network Services

job summary:

The Director of Network Services is responsible for the strategic leadership, architecture, and operational oversight of the hospital system's enterprise-wide network infrastructure. This role ensures high availability, performance, security, and compliance across all hospital facilities, clinics, data centers, and cloud environments. As part of a mission-driven healthcare organization, this leader plays a critical role in enabling seamless connectivity and digital transformation that enhances patient care, clinician experience, and operational efficiency.

The ideal candidate is a transformational leader with deep expertise in enterprise networking, SD-WAN, cloud connectivity, and network security. They must demonstrate a strong commitment to the organization's mission of providing compassionate, personalized care, with a special focus on serving vulnerable and underserved populations.

This role requires a servant leader who leads with humility, accountability, and empathy while maintaining a relentless focus on outcomes. The Director of Network Services is expected to build trust, foster psychological safety, and develop a culture of continuous improvement-empowering teams to deliver reliable, secure, and scalable network services in life-critical healthcare environments.

location: Telecommute

job type: Permanent

salary: $142,936 - 201,972 per year

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Strategic Leadership & Architecture

• Develop and execute a comprehensive network strategy aligned with business objectives.
• Lead network modernization initiatives including SD-WAN, Zero Trust, cloud networking, automation, and observability.
• Lead large-scale lifecycle and innovation programs coordinating multiple vendors and teams operating in parallel.
• Collaborate with cross-functional leaders to align network services with digital transformation goals.
• Evaluate emerging technologies to improve reliability, security, and cost effectiveness.
• Lead through influence and service, removing barriers so teams can focus on patient-care outcomes.

M anaged Services Performance & Governance

• Provide executive oversight of Managed Service Providers (MSPs) responsible for network operations.
• Establish performance frameworks including SLAs, KPIs, scorecards, and service reviews.
• Hold MSPs accountable for incident response, problem management, change execution, and standards adherence.
• Partner with MSP leadership to drive automation, risk reduction, and service optimization.
• Ensure MSP delivery models scale to support concurrent lifecycle and modernization initiatives.

Leadership & Team Development

• Serve as a people-first, servant leader fostering trust, inclusion, and accountability.
• Build and sustain a high-performing network organization with clear expectations and outcomes.
• Coach and mentor leaders and engineers, developing both technical and leadership capability.
• Establish career paths, succession planning, and skills development programs.
• Develop teams capable of operating in matrixed, multi-vendor environments.
• Recognize and reinforce behaviors aligned with service excellence and patient-first outcomes.

Budget & Vendor Management

• Own the network services budget ensuring cost efficiency and reliability.
• Govern complex vendor ecosystems including OEMs, integrators, MSPs, and carriers.
• Optimize contracts to maximize ROI while maintaining service quality.
• Drive automation and AI-enabled network operations to improve efficiency and resiliency.

Qualifications

• 10+ years of enterprise networking experience with 5+ years in leadership roles.
• Proven experience leading large, multi-year lifecycle and innovation programs with multiple vendors.
• Demonstrated success building and sustaining high-performing technical teams.
• Expertise in SD-WAN, MPLS, cloud networking, and automation.
• Experience with Cisco, Aruba, Gigamon, Extreme Networks, and similar platforms.
• Familiarity with Palo Alto, Forescout, Fortinet, or equivalent security technologies.
• Knowledge of healthcare regulatory and security frameworks such as HIPAA and NIST.
• Bachelor's degree required; relevant certifications preferred.

What You Will Need

Education:

• High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

qualifications:

- 10+ years of enterprise networking experience with 5+ years in leadership roles.

- Proven experience leading large, multi-year lifecycle and innovation programs with multiple vendors.

- Demonstrated success building and sustaining high-performing technical teams.

- Expertise in SD-WAN, MPLS, cloud networking, and automation.

- Experience with Cisco, Aruba, Gigamon, Extreme Networks, and similar platforms.

- Familiarity with Palo Alto, Forescout, Fortinet, or equivalent security technologies.

- Knowledge of healthcare regulatory and security frameworks such as HIPAA and NIST.

- Bachelor's degree required; relevant certifications preferred.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


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