Data Center Technician

Required: Data Center Technician, Hardware support/ Server support

Must have experience working on servers (wiring and hardware)

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

Triage issues with direction from Dell Support

Execute plan of action from Dell Domain Engineer/L3

Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email

Reseating parts, swap or replace parts

Server Testing and validation (running diagnostics, capturing and uploading logs)

Upgrading Firmware as needed

Parts locker management, manage inbound and outbound parts

Spare parts management, separate from parts locker (during CW server deployments)

Technical Ability

Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)

Experience with server swaps and deployments

Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)

Familiarity with Linux

Has built PCs

Stays current with technology (reading, company announcements, continuous learning)Can handle the physical demands of the job