CLM Administrator (Ironclad)

As a CLM Administrator, you will be responsible for the end-to-end administration of the Ironclad platform. This includes configuring complex workflows, managing enterprise-level integrations, and ensuring the security and integrity of the contract management lifecycle. You will serve as the technical bridge between legal, procurement, and IT teams to streamline business processes.

Key Responsibilities:

• Platform Administration: Configure and maintain Ironclad workflows, templates, and approval processes while managing user roles and access controls.
• Integration & Automation: Implement and maintain integrations with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) tools like Salesforce and SAP.
• Data Management: Oversee data integrity, document version control, and audit trails to ensure SOC 2 and GDPR compliance.
• Support & Training: Act as Tier-2 support for platform issues and develop training materials for cross-functional business teams.
• Analytics: Generate performance dashboards to monitor Contract Cycle Times and optimize workflow bottlenecks.

Essential Skills:

• Proven experience in System Administration or Contract Management Platforms.
• Technical proficiency in Ironclad configuration and Workflow Automation.
• Solid understanding of Application Programming Interfaces (APIs) and enterprise tool integrations.
• Strong knowledge of Governance, Compliance, and data privacy regulations.
• Bachelor's degree in Information Technology, Computer Science, or a related field.

Desirable Skills:

• Advanced Troubleshooting and Problem-Solving abilities.
• Scripting skills for enhanced automation.
• Experience in Legal Operations or Procurement technology environments.