Lead Product Manager- (DropShip SME)

As Lead Product Manager, you will define digital vision, create roadmaps, and drive execution for customer-facing experiences (apps, web), working with tech/brand teams to craft user stories, prioritize features, use data for optimization, and ensure seamless omnichannel experiences, focusing on innovation, growth, and operational excellence across product brands.

Key aspects include - thought leadership, cross-functional alignment and driving adoption of new digital tools.

What You'll Do:

• Strategy & Vision: Develop and champion product vision, strategy, and roadmaps for digital platforms (e.g., mobile, online outlet).
• Execution: Lead definition, prioritization, and delivery of initiatives with engineering, UX, and business partners.
• Collaboration: Act as liaison between business and tech teams, aligning stakeholders across brands.
• Data-Driven Decisions: Use data, analytics, and market research to guide decisions and optimize performance.
• Customer Experience: Own the end-to-end digital journey, ensuring it's seamless, brand-aligned, and conversion-focused.
• Key Focus Areas
• Omnichannel Integration: Connect mobile, in-store, e-commerce, and content experiences.
• Operational Excellence: Optimize processes for product launches, data integrity, and workflow efficiency.
• Business Impact: Focus on measurable growth and drive efficiency E2E.
• Ideal Skills
• Product Management expertise (Agile, user stories, requirements).
• Technical fluency and strategic vision.
• Strong cross-functional leadership and communication.
• Data analysis and experimentation.
• Dropship (Expert level proficiency is must for this role).

What You Know:

• Manage and facilitate delivery within an iteration.
• Work closely with UX/CX teams to create a delightful customer experience.
• Break down a product into functionalities and articulate them in epics and user stories to be developed by the tech team.
• Create and execute rollout plan and testing strategy (A/B testing, before/after, etc.).
• Understand holistically how your products will impact the organization and work with different business areas to adapt operational processes.
• Research on the competitive landscape and industry best practices.
• Use various prioritization techniques to maintain the product backlog.
• Track metrics and derive insights from data to identify potential gaps and opportunities.
• Drive the execution of your product roadmap to high-quality deliveries.
• Serve as a liaison between the business community and the IT organization to provide product and user experience solutions to meet the business needs.
• Develop high-level business requirements and translate them into functional specifications for the IT organization.
• Manage changes to such specifications Prepare requirements, specifications, business processes, and recommendations.
• Use skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
• Resolve a wide range of issues in innovative and practical ways.

Must Have Skills:

• Prior experience in fast-paced Agile environment is critical to planning and overseeing day-to-day development activities, managing work against competing deliverables.
• Domain experience in Retail/eCommerce services is required.
• Need a product person who understands OMS space really well including finance reconciliation, Omni, etc. OMS or Marketplace (Dropship) experience.
• Demonstrated ability to think globally/strategically and frame new and complex issues a serious product manager and thought leader 8+ years of experience managing multiple projects in various phases of ideation, execution, or delivery.
• Must have strong experience in OMS (Order Management System) Strong knowledge of modern product management best practices, functional design and software development methodologies.
• Excellent written and verbal communication and presentation skills.
• Comfortable presenting to executive-level management.

Education:

• Bachelor's degree in computer science, Engineering, or a related field.

Compensation Band:

$130 - $135K per annum