Job Title- Clarity PPM Systems Engineer
Project Location Reston, VA (Hybrid) 1-2x per QTR
Duration- 12+ months contract
This position is primarily remote (onsite meetings in Reston VA will occur 1-2x per QTR), we are seeking candidates that reside in the one of the following states to support conversion to FTE status with our client: DC, MD, VA, WV, NC, PA, DE, NY, NJ, TX, FL
Description: Client is seeking a Clarity Systems Administrator. This position will have responsibility for support and enhancements of a highly visible and strategically significant Project and Portfolio Management application. The candidate must have Clarity PPM technical and functional experience.
Seeking a clarity admin, 5+ years exp (he wants five years, will not interview under 5 years), deep technical expert in Clarity. Must have ZOG, GEL Scripting, Vast knowledge of DB schema
- They have an on-prem customized applications
- Must have Broadcom knowledge: ---
- Can take requirements from business users and translate into Clarity tech reports/dashboards etc... for new capabilities with the tool-
- Will be the admin, access control, updates, upgrades, etc... of the Clarity tool for the team.-
- Must know the latest version of Clarity - 16.3x .. Not exceptions-- Classic and new UI (Phoenix is nice to have) - there are 3 different UI's (Classic, New, Pheonix) --
- Day to day: Ensure certain jobs can run successfully, automate jobs, respond to user tickets, create reports, annual start up/close out reports, create projects, partipate in Broadcom office hours, provide guidance to their clarity users
- Changing reporting methods used by Broadcomm is important.- ITILv4 is a plus, not required
- SQL, GEL Scripting and Xog scripting - all required
Key Responsibilities
- The role requires the candidate to integrate with, and actively contribute to a well-established application and PMO tools support team.
- Candidate must have strong technical skills coupled with good customer facing skills while being able to troubleshoot and problem solve application issues independently.
- The ideal candidate will provide excellent technical and end user application support. Responsibilities will include:
- Provide application and subject matter expertise, in both Clarity PPM technical and functional areas.
- Architect, recommend, and design systems solutions that meet customers' requirements; manage implementation of solutions architected.
- Configuration and customization of Clarity PPM components including objects, portlets, process workflows, lookups, etc.
- Mange all technical aspects of the Clarity PPM upgrades - Research, testing, troubleshooting, planning, documenting differences, implementing, defining processes and standards.
- Support the development of training materials for the end-user.
- Clarity PPM Support and Training - Strong knowledge of the Clarity PPM tool with the ability to train users of a wide range of roles: - PMO Power users/Clarity Leads, Project Managers and Time Entry users.
- Experience with building, deploying, and communicating change through eLearning software.
- Communicate effectively with colleagues and partners in a global company.
- Represent and ensure end users interests when implementing functional changes in partnership with vendor partners and technical teams.
- Monitor support queue- work directly with users on Clarity issues.
- Clarity PPM Support - support the needs of the Clarity community at an enterprise level.
- Candidate is expected to be a self-starter who will actively contribute to the stability, support, and maturity of the product as well as any additional responsibilities supporting corporate applications.
- Maintain existing Clarity website on the company intranet which hosts informational resources, training material, job aids, etc. Create new artifacts on the Clarity website.
- Participate in system updates and upgrades testing and related activities (creation and execution of test scripts, coordination of UAT testing communication, etc.)
Required Skills
- Bachelor's Degree in Computer Science or a similar major preferred
- ITIL Foundations v4 is a nice to have
- 5+ years' experience in managing Clarity at a technical level, leading upgrades, and system troubleshooting
- Experience with Clarity PPM 16.3x
- Experience with Clarity PPM New UI
- In-depth experience with developing and fine-tuning MS SQL queries as well as Clarity PPM Entity Relationship Diagram.
- Design and development of Clarity PPM portlets. Advanced level of experience with NSQL queries.
- Development of processes in Clarity PPM using GEL scripts.
- Knowledge of Clarity PPM Web Services/XOG and Java for Clarity PPM integration with other applications.
- Hands on expertise with all aspects of implementations, requirements gathering & analysis, design, configuration, and testing.
- Strong computer skills including Microsoft Office (with advanced proficiency in MS Excel), MS Teams, MS SharePoint, and MS Project.
- Excellent troubleshooting abilities and analytical skills.
- Strong written and verbal communication skills.
- Proactive, self-motivated, detail-oriented, and creative.
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