Job Title: QA Automation Lead
Location: Fort Lauderdale, FL, USA (Onsite 5 days/week)
Must have cruise line reservation systems (Seaware/Resco preferred)
PRIMARY OBJECTIVE
Drive day-to-day test planning, execution, and defect management across reservation modules, lead and mentor testers in functional and automation testing.
KEY RESPONSIBILITIES
* Test Planning & Design: Develop comprehensive test plans, test cases, and scenarios based on requirements and project timelines for both manual and automated testing
* Team Coordination: Lead and mentor a team of testers, providing guidance on testing best practices, methodologies, and technical tools
* Test Execution: Coordinate and oversee the execution of manual and automated test cases across multiple modules; ensure quality and completeness
* Defect Management: Identify, document, triage, and prioritize defects; facilitate resolution and retest cycles with development and vendor teams
* Stakeholder Collaboration: Work closely with functional leads, architects, and vendor teams to understand requirements, resolve testing blockers, and facilitate issue resolution
* Automation Support: Oversee automation test design, execution, and maintenance; identify opportunities for test optimization and reusability
* Reporting & Metrics: Provide daily/weekly test status reports, coverage metrics, and quality dashboards to the QA Manager and stakeholders
REQUIRED EXPERIENCE
* 8+ years of QA and test execution experience
* 2+ years hands-on experience with cruise line reservation systems (Seaware/Resco preferred)
* Proven ability to lead and mentor testers in fast-paced onsite environments
* Strong experience in functional and integration testing of complex, multi-module systems
* Excellent communication and interpersonal skills
PREFERRED SKILLS
* Knowledge of Selenium, API testing tools (Postman, REST Assured, etc.)
* Experience with SQL and database testing
* Familiarity with test management tools (Azure DevOps, Jira, TestRail)
* Understanding of CI/CD pipelines and automation best practices
* Experience with Cucumber/BDD frameworks will be preferred but not mandatory
SOFT SKILLS
* Team leadership and mentoring
* Problem-solving and analytical thinking
* Attention to detail and quality focus
* Ability to work effectively in a distributed team environment
* Flexibility and adaptability