Business Systems Analyst II with ServiceNow SPM experience(no third party, only W2)

Atlanta, GA, US • Posted 12 hours ago • Updated 12 hours ago

Contract W2

On-site

$45 - $48/hr

CBTS

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

ServiceNow SPM

Summary

Job Description:

Notes:

ServiceNow SPM experience is a must. A transferrable skill is mastery of creating PowerBI reports/dashboards.
The main function of a business systems analyst is to perform the analysis, design, implementation, modification, and daily functional support of the ServiceNow SPM application.

Qualifications & Experiences:

Bachelor s degree in Computer Science, Information Technology, Business Administration, or a related field. +3 years proven experience as a Business Analyst, Consultant, or Customer Support Associate preferably within a technology or business management environment.
Proficient in using data visualization tools (e.g., Miro, Power BI) to build dashboards.
Strong attention to detail and accuracy in data analysis and reporting.
Effective customer communication skills, both written and verbal, with the ability to present complex data insights to non-technical stakeholders.
Strong interpersonal skills to collaborate with cross-functional teams.
Strong knowledge of service support platforms like ServiceNow, Ivanti products, etc.
Demonstrated business acumen, problem solving skills, intellectual maturity, and relationship management skills.
Ability to influence without authority and build strong rapport with stakeholders inside and outside of technology teams to deliver results. Self-driven and able to work across diverse technical and non-technical teams (IT, Infosec, Digital, Engineering, Ops, Finance, People & Culture, Accounting, Vendors etc).
Team player with passion for transformation serve as a cultural ambassador demonstrating through actions continuous learning, a positive outlook, and a drive to make an impact and being accountable for results.
Excellent interpersonal, communication, presentation, and facilitation skills (in person & remote).
Ability to operate successfully in a lean, agile, and fast-paced organization.
Strong organizational, task, and project management skills.
Advanced MS excel skills are a must.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10119424
Position Id: 8864711
Posted 12 hours ago

Company Info

About CBTS

CBTS provides a complete spectrum of technology solutions ranging from infrastructure, applications, to consulting services. Our mission is to help businesses architect, deploy, and manage custom-built IT solutions that help them improve operational efficiencies, while reducing costs and risk.

To help achieve your business goals, CBTS has built a state-of-the-art platform of technology assets, engineering talent, and strategic partnerships to deliver world-class services. In addition to configuring and deploying cutting-edge technology solutions, we also use the same platform to fuse the right security, disaster recovery, and management portfolio around your environment. With CBTS, you are assured that your mission critical data is up and running at all times, protected, and compliant.

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