Application Support Specialist

Toronto, ON, CA • Posted 1 day ago • Updated 1 day ago

Contract Corp To Corp

Contract W2

On-site

Depends on Experience

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

Collaboration
Continuous Monitoring
Customer Facing
ICT
Process Improvement
Technical Writing
Testing
Workflow

Summary

We are looking for Application Support Specialist for our client in Toronto, ON

Job Title: Application Support Specialist

Job Location: Toronto, ON

Job Type: Contract

Job Description:

Maintain and support production environments for critical client facing applications.
Drive stability and service improvements by analysing incidents trends and recurring issues.
Collaborate with Technology Development Infrastructure and Business Product teams globally.
Conduct startofday checks continuous monitoring and regional handovers.
Develop and maintain technical documentation to support operational readiness.
Partner with developers and product teams to prioritise bug fixes and enhancements
Assess risk and impact of production issues and escalate appropriately.
Support deployment activities including testing validation and postrelease monitoring.
Provide functional and customer focused support for ICT application services.
Analyse and prioritise support enquiries to ensure timely resolution.
Deliver clear advice and direction to business users and internal teams.
Contribute to process improvements and enhance support workflows.
Assist Senior Application Specialists with escalations and complex technical issues.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: ON_ASUT_0115
Posted 1 day ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Application Support Specialist

Dice Job Match Score™

Job Details

Skills

Summary

Similar Jobs