Job Title: Veeva Documentation Management Specialist (Manufacturing)
Location: Remote w/ travel as needed
Hours/Schedule: 20 hrs/week
Pay Range: $60.00 - $82.15/hr
Type: Contract, Potential for extension or conversion to permanent
Overview
The Veeva Documentation Management Specialist serves as a technical expert supporting documentation management and user adoption of the Veeva system within manufacturing environments. This role focuses on troubleshooting, training, document consolidation, and metadata governance, with occasional on-site support at manufacturing facilities as needed.
Responsibilities
- Provide technical support and troubleshooting for documentation management within the Veeva system.
- Train on-the-floor operators and operations leadership on Veeva navigation, document searching, and system usage.
- Support accurate document metadata, including updating document ownership and resolving discrepancies.
- Partner with site teams to review documentation libraries, eliminate duplicate documents, and identify authoritative versions.
- Flag required document updates or additions and coordinate with Zone Owners to support revisions.
- Collaborate with Zone Owners to establish Veeva manufacturing Equipment Owner (EO) binders organized by zone.
- Create and implement standardized document naming conventions across sites.
- Evaluate documents during consolidation efforts and recommend improvements.
- Project-manage documentation update activities to completion.
- Support on-site workshops when required, including compliance with all plant safety, PPE, and safe work practices.
Qualifications Must Have
- 10+ years of converting manufacturing experience.
- Advanced expertise with the Veeva documentation management system, with the ability to operate at an administrator or power-user level.
- Strong knowledge of Veeva navigation, searching, metadata management, and binder configuration.
- Ability to identify and resolve metadata discrepancies and ensure equipment is mapped to correct document versions.
- Experience setting up effective Equipment Owner binders within Veeva.
- Proven ability to evaluate documentation quality and recommend improvements during consolidation efforts.
- Experience training users in classroom and/or remote environments.
- Ability to meet converting essential functions and comply with plant safety and PPE requirements during on-site visits, with or without reasonable accommodation.
Nice to Have
- Familiarity with all four converting technology platforms.
- Experience with manufacturing and documentation systems such as AM, ECRs, CPE, CIL, CL, TBO, and DH.
- 15-20+ years of converting manufacturing experience.
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
Ref: #558-Scientific
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