Product Engineer

A Product Engineer is primarily responsible to oversee the RMA service lifecycle. The engineer will need to have a strong background technical engineering background. They are responsible to identify and solve any technical challenges during the RMA enabling stage of a product. They will be required to collaborate with various teams to ensure the product meets the customer s requirements. After the product is serviced, they will monitor the performance of RMA service process to identify areas for continuous improvement.

Duties and Responsibilities

• Oversee the start of manufacturing process to ensure productivity and safety.
• Design RMA process referencing the product manufacturing processes.
• Review product specification with Foxconn and customer teams.
• Determine and select product BOM to prepare RMA material usage.
• Communicate directly with customers product engineering teams during the RMA process to review process & specifications.
• Product Engineer to have a deep learning of shop floor systems and Wareconn.com to maintaining BOM and process through cloud systems.
• Determine proper tools, equipment and fixtures and ensure they are properly distributed to service production.
• Create or revise product SOP s for RMA work.
• Manage process for line once operational.

Skills/Knowledge Requirements:

• Experience in managing and handling of electronic tools, equipment and fixtures.
• PCB/PCBA experience is highly preferred.
• Ability to read and interpret electrical schematics is highly preferred.
• Advanced analytical and problem-solving skills.
• Proficient in software and hardware systems.
• Skilled with Microsoft Office (Word, PowerPoint, Excel, Outlook, etc.)
• Excellent written and verbal communication.
• Organizational skills for planning, multitasking, and time managing.
• Attention to detail.
• Strong intrapersonal skills.

Education and Experience

• Bachelor s Degree in Electrical Engineering, Industrial Engineering or similar field is preferred.
• 4 years or more Product Engineer experience is preferred.
• 2 years of Electronics Manufacturing experience is preferred.