Salesforce System Architect

The System Architect ? Salesforce is responsible for strategic and tactical planning, delivery and operation of IT systems that enable and support the business objectives of the client

The role requires a combination of strong technical skills and strong people skills to be able to work with senior business executives and act as their strategic and trusted IT advisor in being able to understand their vision and translate it into technology roadmaps and strategies that the collective can work towards. This person will have to act as that bridge between business needs/outcomes and technology and be able to guide the stakeholders in the right direction and build consensus.

Fundamentally, this role will collaborate with IT leaders and organizations to deliver integrated solutions that are cost-effective to operate and maintain, and that adhere to IT standards, policies, and processes.

Requirements

Need candidates to be in EST time zone and also in East coast. Preferable a train ride away or can fly. This is Temp-Perm role.

Initiate, build and maintain excellent working relationships with business leaders, including key senior management

Partner with business leaders and senior management to understand strategic business plans and roadmaps and develop supporting information technology plans and roadmaps.

Develop IT execution and delivery strategies, including in-house vs. outsourcing approaches

Develop and oversee development of program and project plans, milestones, deliverables, timelines, resources and budgets across multiple workstreams

Provide oversight, guidance, and contributions to help ensure project success across multiple workstreams

Ability to be hands on when needed and be able to function across the spectrum ? from strategic and tactical

Weigh in as necessary on requirements, architecture, security, engineering, infrastructure and other aspects of solution delivery or system maintenance to represent the business objectives and priorities. Ensure non-functional and technical requirements are included in all project plans.

Provide Salesforce subject matter thought leadership and expertise to steer the technical direction of workstreams based on sound technical basis

Act as a technology guardian to promote sustainable solutions and discourage poor choices

Comprehension of architectural decisions and ability to convey those decisions to stakeholders to explain how business strategy alignment is satisfied

Monitoring key Salesforce as well as broader technology trends and recommend the right additions that will make us more efficient and lower our total cost of ownership

Manage vendor performance and relationships to effectively and efficiently meet business objectives.

Accountable for system redundancy and technical continuity of operations

QUALIFICATIONS

10 plus years? experience to include 5-7 management/supervisory experience and proven experience managing large enterprise grade Salesforce projects and systems

4-year degree in Business Management, Information Technology, Software Engineering, Computer Science, or related discipline. Advanced degree desirable.

Extensive experience with the Salesforce platform across its various offerings (firm understanding of the underlying technology framework and tools)

Preferred Certifications: Salesforce Certified Technical Architect (CTA) or Salesforce Application Architect or Salesforce System Architect along with additional certifications such as Salesforce Platform Developer 1, Salesforce Advanced Administrator, Salesforce Platform App Builder, Salesforce Service Cloud Consultant and Salesforce Community Cloud Consultant

Experience leading solutions design sessions, ability to ask hard questions during those sessions and suggest best practices and efficient ways of implementing business processes

Strong desire to keep up with broader emerging technologies such as AI to act as a thought leader to help guide technology innovation by leveraging them in business solutions

Experience with Salesforce Service Cloud implementations and support is required

Experience in early part of the career serving as the primary technical lead for multiple critical corporate applications on the Salesforce platform

Strong Program/Project management experience, and experience with Agile, Scrum, DevOps practices required

Must have proven experience as a System Architect in a SAFe environment

Experience of working with cloud platforms AWS/Azure/Google Cloud or equivalent

Experience using Service Management tools, such as EasyVista

Knowledge of ITIL framework required

Strong understanding of data management technologies (MDM, Business Intelligence, Data Warehousing, Data Science)

Strong understanding of Integration technologies including ESB, iPaaS, API Management and Service Governance experience

Strong knowledge of systems security, data protection, and data privacy as it pertains to delivering enterprise grade Salesforce solutions

Experience working with clients with significant and complex IT needs

Experience working in large, complex IT project environments

Capable of analyzing business and management problems. Must possess the ability to arrive at sound and effective business solutions.

Excellent communication skills; able to present a solid business case, form business partnerships, and frame issues for a wide variety of stakeholders including executive management.

Able to work both autonomously and with appropriate collaboration among other team members and senior management across a matrixed organization.