Data Center Technician - W2 Only

Position: Data Center Technician -W2 Only

Location: Afton, TX

Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

Note:

• MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE)
• HEAVY LIFTING REQUIRED

Job Description:

• Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Site.
• Triage issues with direction from Dell Support
• Execute plan of action from Dell Domain Engineer/L3
• Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
• Reseating parts, swap or replace parts
• Server Testing and validation (running diagnostics, capturing and uploading logs)
• Upgrading Firmware as needed
• Parts locker management, manage inbound and outbound parts
• Spare parts management, separate from parts locker (during CW server deployments)
• Parts return to Dell

Proximity & Availability:

• Comfortable with daily commute
• Willing to work shifts and be on-call

Technical Ability:

• Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
• Experience with server swaps and deployments
• Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
• Experience with water cooling servers (desirable, not required)
• Familiarity with Linux
• Has built PCs
• Follows provided Plan of Action (POA) from support
• Stays current with technology (reading, company announcements, continuous learning)
• Can handle the physical demands of the job

Documentation:

• Provides real-time, detailed documentation
• Demonstrates good documentation habits
• Has experience in documentation

Key Qualifications:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 4-6 years experience in area of responsibility