Infrastructure Support Analyst

TEKsystems currently has an Infrastructure Support Analyst position available with a growing company in St. Cloud, MN. This role will site 100% on-site in St. Cloud, MN and will be roughly 50% Tech Support and 50% System Admin/Endpoint Management. Looking for someone that wants to grow with an organization long term. This role will start as a 6 month contract to hire. The ideal candidate would have most of the top skills below. Open to all experiences so feel free to apply to learn more.
Description
The Infrastructure Support Analyst is responsible for the implementation, health, monitoring, and maintenance of end-user devices and core infrastructure components. This role ensures stable day to day operations of client hardware, system processes, and network-connected technologies. The Infrastructure Support Analyst provides high-level technical support, executes infrastructure maintenance activities, and collaborates with support team, associates, and vendors to uphold established standards. In addition, this role contributes practical input to the ongoing improvement of end user hardware, operating environment configurations, and security practices.
TOP SKILLS
Experience supporting Active Directory and Azure AD/Entra hybrid environments, including user, device, and group administration
Knowledge and experience with Windows operating system architecture, endpoint configurations, and common enterprise software deployment practices
Knowledge and experience with Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive
Experience supporting computer hardware components, peripheral devices, imaging/baseline configuration, and driver/firmware management (50% Support tech, 50% system admin/Endpoint Management)
Knowledge and experience with network infrastructure concepts
Knowledge and experience with endpoint security practices
Additional Skills & Qualifications
Troubleshoot and resolve advanced computer, telephony, printer, and other endpoint hardware/software issues, serving as an escalation point to maximize system uptime
Plan, configure, and install computers, telephony systems, printers, and related hardware/software in accordance with established standards
Apply and enforce established standards for end user devices, operating environments, and security configurations across the organization
Participate in technical assessments and assist in the implementation of approved infrastructure changes, upgrades, and improvement initiatives
Provide secondary system and network administration support, as assigned
Serve as a high level technical escalation point for complex IT service issues that require advanced problem-solving and cross-team collaboration
Participate in evaluating the performance and usability of new or existing technologies and assist in testing, implementation, and training for new solutions.
Provide technical training to end users as required
Lead medium to large projects and continuous improvement efforts as a technical representative
Track time spent on requests, incidents, projects, and tasks
Document technical solutions and configuration processes
Job Type & Location
This is a Contract to Hire position based out of Saint Cloud, MN.
Pay and Benefits
The pay range for this position is $26.00 - $42.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Saint Cloud,MN.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.