Application Developer / IT Systems Analyst

JOB DESCRIPTION:
Application Development:
o Analyze programming needs and develop applications that improve efficiency of DIR processes and operations.
o Work with users to identify and implement modifications that would make existing applications more effective.
o Use testing to successfully troubleshoot and resolve problems as they occur so applications are reliable and provide accurate information.
o Work effectively with vendors to develop programming to advance the development of DIR information technology systems.
o Create and maintain adequate application documentation for technical users as well as end-users.

Database Administration:
o Maintain databases to ensure a smooth operating environment on a daily basis.
o Maintain adequate security, backup, and restoration strategies for databases.
o Analyze malfunctions as soon as they are identified, develop recommendations, and implement solutions.

Network:
o When needed as backup staff, ensure smooth system and network operations and address problems as they arise.
o Serve as a resource on system/network administration to other IT Professionals in DIR and provide training to ensure smooth network operations and prevent system and network errors.
Information Security: Ensure compliance with State information security policies.
Computer Operations: When needed as backup staff, ensure smooth computer operations and address user/helpdesk needs as they arise.

Training:
o Develop and provide user training so that it is timed in conjunction with the release of new or updated applications.
o Proactively work with supervisors to schedule and provide training for new staff and re training for existing staff when needed.
o Schedule and provide training requested by users in a timely manner to meet operational needs.