Field MSP Engineer/Remote with local travel

We are hiring an MSP Field Engineer for a remote role with required local travel to the Philadelphia area to support client environments onsite as needed. This is a full-time position with a growing Managed Service Provider delivering IT solutions to small and mid-sized businesses across multiple industries. The role focuses on supporting Windows environments, Microsoft 365, networking, and end-user systems, acting as a trusted technical resource for local clients.
Required Skills & Experience
3+ years of experience in an MSP or IT support/field engineering role
Strong experience with Windows desktop and server environments
Hands-on experience with Microsoft 365 (Exchange, SharePoint, Teams)
Experience with basic networking (TCP/IP, DNS, DHCP, VLANs)
Excellent troubleshooting and customer-facing communication skills
Ability to travel locally to client sites in the Philadelphia area
Desired Skills & Experience
Experience with Azure AD / Entra ID and hybrid environments
Familiarity with firewalls, switches, and wireless access points
Experience with backup, disaster recovery, and endpoint security tools
PowerShell or scripting experience
MSP certifications or vendor certifications (Microsoft, CompTIA, Cisco)
What You Will Be Doing
Tech Breakdown
50% Microsoft 365 & Windows Systems
30% Networking & Onsite Client Support
20% Azure / Cloud & Security Tools

Daily Responsibilities
65% Hands-On Technical Support & Engineering
10% Documentation & Ticket Updates
25% Client Interaction & Team Collaboration
The Offer
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time
Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.