Senior Business Analyst

At least five (5) years of full-time equivalent FTE experience in the last ten (10) years of the total in business analysis.

At least 7 years of experience gathering, documenting, and validating user requirements aligned
with business objectives.

At least 9 years of experience collaborating with stakeholders, developers, and cross-functional
teams.

At least 7 years of experience using case management or requirements management tools (e.g., Jira, Azure DevOps, ALM Octane).

At least 5 years of experience leading requirements workshops or facilitating business process modelling.

At least 5 years of experience translating business requirements into functional specifications for
technical teams.

At least 3 years of experience working on Salesforce or MuleSoft-related projects.

At least 3 years of experience applying human- centred design or customer-centric analysis techniques.