Introduction
The HCP Terraform Foundations Engineering group is composed of SREs and Software Engineers working on the HCP Terraform hosted service. Our group ensures that the platform's underlying infrastructure, data stores, and core foundational services are reliable, performant, and robust. We work closely with the engineering teams that ship features for both HCP Terraform and the Terraform Enterprise on-premise product.
As our group expands, we're seeking a manager to lead our Production Engineering team. This team is responsible for the underlying health and monitoring for HCP Terraform, as well as ensuring that our production services are scalable, reliable, and performant.
This manager will be instrumental in shaping the identity of the team and their accomplishments, and will directly support the career growth and technical achievements of several talented and experienced engineers.
If this sounds like an interesting opportunity, we'd love to meet you! We have a large footprint and a quickly-growing user base, with lots of interesting problems and plenty of opportunities for growth and development.
Your role and responsibilities
What you'll do...
- Provide mission and direction for the team:
- Work with leadership and product partner to develop a roadmap which supports the organization's yearly goals for scale and growth objectives
- Lead the engineers in continuing to deliver forward-thinking projects and major improvements to our reliability and stability
- Foster the team's growth:
- Mentor and coach the team, promoting their career growth and professional development
- Expand the team when needed, recruiting and interviewing new engineers which complement the team's skills and experience
- Foster diversity, inclusion, and equity within the team and across our group
- Advocate for the team and their work:
- Work with other managers to understand shared dependencies, roadmap items, and potential blockers for the team
- Increase visibility for the team and publicly celebrate the team's accomplishments
Required education
High School Diploma/GED
Required technical and professional expertise
What you'll need...
- 5+ years leading engineering teams for large-scale SaaS platforms
- An interest in building a support structure for engineers to help them succeed at their job
- A dedication to modeling and supporting a positive and healthy work life balance
- Phenomenal communication skills for working across the organization, capable of building strong relationships with peers and leadership
- Experience managing a remote distributed team of reasonable size
Preferred technical and professional experience
What's nice to have...
- Experience with managing both development and platform/operational (i.e. Site Reliability Engineering) workstreams
- Qualified opinions about driving observability, reliability, and availability for large-scale distributed systems
- Exposure to systems software and services written in Go and Ruby on Rails monoliths
ABOUT BUSINESS UNITIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
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ABOUT IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
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At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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OTHER RELEVANT JOB DETAILSIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
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