Systems Service Engineer

For this U.S. based position, the expected compensation range is $96,000 - $144,000 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

What will you do?

• Analyze and utilize provided software tooling to upgrade PLC programs to latest hardware and software revisions.
• Install PLC upgrade systems
• Ensure that the customer's system is updated to the latest software, quick fixes, and hardware.
• Prepare upgrade plans for the customer's systems.
• Provide technical review of orders for clients and any other proposals that are requested to perform.
• Analyze technical risk of expansion projects and upgrades
• Identify deficiencies in products and procedures which affect customer satisfaction, recommending solutions/workarounds
• Provide technical assistance to meet required company objectives of quality and customer satisfaction.
• Troubleshoot and resolve PLC-related issues, including hardware and software malfunctions.
• Attend technical training that includes systems and instruments, as well as application, process control, communication, and safety.
• Perform system testing, factory acceptance testing (FAT) and develop test documents
• Document preparation and obtain customer's approval per document specification and schedule
• Coordinate with factory for product related issues and resolve.
• Respond to field technical questions and inquiries from customers in a timely manner.
• Refer customer requests to company specialists (consultants) as required.
• Site start up and commissioning systems

Travel: Ability to travel 70% in the US

What's in it for you?

Not only is Schneider-Electric a great company to work for! You will be part of a customer first driven Team that is exciting and works well together. You will get to experience new challenges every day and collaborate with other departments to serve our customers better.

Who will you report to? John Rowe - Senior Field Service Manager

What qualifications will make you successful for this role?

• A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control is desirable. Military experience is also acceptable.
• Microsoft Office, Windows Operating Systems, PLC's, Communication protocols, Networking and System Security
• 2 + years experience with Modicon, Telemechanique, and Square D PLC systems
• Experience with Rockwell or Siemens PLC Systems
• Experience with HMI software, PLC's, DCS system and field instrumentation.
• Experience with Autocad a plus
• 2 + years years of related experience, including industry knowledge
• Team player with good leadership and communication skills
• Strong analytical & logical ability, possess of good judgment, negotiation and interpersonal skills.
• Detail-oriented, forward looking and good leadership abilities
• Innovative and dynamic with effective communication skills, especially in inter-cultural aspects

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.