BPO Jobs

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IT/BPO Vendor Management Analyst

w3r Consulting

•

Richardson, Texas, USA

Contract

Contract to hire opportunity available for local candidates. This position is responsible for actively participating in supplier management and governance of key vendors and business relationships, by ensuring adherence to contractual obligations, enforcement of penalties and monitoring of supplier risk. This position monitors / analyzes vendor performance, measures performance against SLAs, KPIs, identifies supplier improvement/innovation opportunities, coordinates supplier audit activities / r
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Posted 6 days ago | Updated 2 days ago

Contact Center Business Development Executive

Data Network

•

Remote

Full-time

Job Summary: The Business Development Executive (Sales Hunter) is responsible for driving new business acquisition and establishing strong relationships with prospective clients. Focused on selling tech-driven CX solutions, this role targets organizations looking to enhance their contact center operations through innovative technologies or outsourcing solutions. The ideal candidate brings a proven track record in selling either technology solutions for contact centers or BPO services, coupled wi
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Posted 22 days ago

Fullstack .net Developer

CSI Companies

•

Costa Mesa, California, USA

Contract

FullStack .Net Developer - Costa Mesa, CA - Hybrid CSI Companies is hiring a highly qualified Fullstack .Net Developer for a comprehensive global provider of cloud-based Human Capital Management solutions and Business Process Outsourcing (BPO) services, analytics and compliance located in Costa Mesa, CA. As a Fullstack .net developer you'll bring your 3+ years of experience developing and maintaining applications built using the .NET framework. They must have a deep understanding of the front-e
Posted 60+ days ago | Updated 9 hours ago

Multilingual Helpdesk Technician (German)

Stefanini

•

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 7 days ago | Updated 8 hours ago

Field Services Team Leader I

Stefanini

•

Auburn Hills, Michigan, USA

Full-time

Who we are For 37+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet o
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Posted 8 days ago | Updated 8 hours ago

Field Tech Senior Associate

NTT DATA Americas, Inc

•

Totowa, New Jersey, USA

Contract

Company Overview: NoneJob Description: Description: * Individuals here have a well-rounded knowledge of the policies and procedures for their work area. * Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine. * They may make policy recommendations to their managers and be an escalation point for less experienced team members. * Performs basic troubleshooting, parts replacement, systems upgrades, d
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Posted 7 days ago | Updated 7 hours ago

Bilingual Helpdesk Technician - French Canadian

Stefanini

•

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 9 days ago | Updated 8 hours ago

Technical Support Specialist, Customer Service Tools

Netflix, Inc.

•

Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need
Posted 48 days ago | Updated moments ago

Senior Salesforce Support Analyst

Radiansys, Inc.

•

Foster City, California, USA

Full-time

Senior Salesforce Support Analyst Foster City, CA 94404 (Onsite) Full-Time / CTH / Contract Job Description of Role Lead RACT Support and technical team to complete RACT 2.1 release; Complete project deliverables including user and functional requirements, architecture review, design and integration specification, software development summary report, installation procedures and additional technical documents as necessaryCollaborate with technical PM and software developers during each sprint of
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Posted 9 days ago | Updated 17 hours ago

Deskside Technician II

Stefanini

•

Windsor, California, USA

Full-time

Who we are: For 37+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet
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Posted 9 days ago | Updated 8 hours ago

Senior Director, Global Process Owner, Record to Report (R2R)

NBC Universal

•

Los Angeles, California, USA

Full-time

Company Description We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universa
Posted 29 days ago | Updated 16 days ago

Salesforce Support Analyst (Only locals to Bay area, CA)

WinWire Technologies

•

Foster City, California, USA

Third Party, Contract

Job Title: Salesforce Support AnalystLocation: Foster City, CA (Onsite Must)Duration: Long term contract Educational Qualification*BE, Comp Science, BCA, BSE computer scienceJob Description of Role* (RNR) (Mandatory - Minimum 500 words)1) Lead RACT Support and technical team to complete RACT 2.1 release. Complete project deliverables including user and functional requirements, architecture review, design and integration specification, software development summary report, installation procedures
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Posted 7 days ago

Engineering Program Manager (SDM/Service Delivery Manager)

Artech, LLC

•

Mountain View, California, USA

Full-time

Job Title: Program Manager I Permanent Direct Hire role Location: San Francisco Bay area (Hybrid) Compensation range: $120K $140K plus bonus Seeking a Hardware/Engineering program manager with managed services/service delivery experience. **Need to be in the Bay Area and the role is hybrid. **Need hardware and software development knowledge. The Program Manager will lead the delivery of a group of assigned projects to meet and exceed contractual service delivery commitments. Build and grow worki
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Posted 28 days ago | Updated 16 days ago

Entry-Level Technical Support Agent (Part-Time)

MCI Careers

•

Killeen, Texas, USA

Part-time

LOCATION: Killeen, TX POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As a technical support agent, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general cust
Posted 15 hours ago

Insurance Customer Service Agent (P&C Licensed)

MCI Careers

•

Killeen, Texas, USA

Full-time

LOCATION: Killeen, TX JOB TYPE: Full-Time POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives . In this ro
Posted 15 hours ago

Technical Support Representative

MCI Careers

•

Killeen, Texas, USA

Full-time

LOCATION: Killeen, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the
Posted 15 hours ago

Desktop Support Technician

MCI Companies

•

Wichita, Kansas, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high o
Posted 29 days ago | Updated moments ago

Technical Support Representative

MCI Companies

•

Savannah, Georgia, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a dedicated and enthusiastic Technical Support Representative to join our team. In this role, you will provide outstanding customer service, technical support, and sales assistance,
Posted 29 days ago | Updated moments ago

Technical Support Representative

MCI Companies

•

Wichita, Kansas, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a dedicated and enthusiastic Technical Support Representative to join our team. In this role, you will provide outstanding customer service, technical support, and sales assistance,
Posted 29 days ago | Updated moments ago

Technical Support Representative

MCI Companies

•

Killeen, Texas, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a dedicated and enthusiastic Technical Support Representative to join our team. In this role, you will provide outstanding customer service, technical support, and sales assistance,
Posted 29 days ago | Updated moments ago