Contact center Jobs in Florida

Refine Results
1 - 10 of 10 Jobs

senior Contact Center Developer

ISite Technologies Inc

Remote

Full-time, Third Party

Job Overview As a senior Contact Center Developer, you will be responsible for the analysis, design, develop, and test complex Self-Service applications using Genesys Cloud and AWS platforms for large MMIS (Medicaid Management Information System) systems with minimal supervision. As part of the team, you will have the opportunity to shape scalable, high-performing contact center applications, improve operational efficiencies, and enable better outcomes for Medicaid stakeholders across the states

Contact Center Engineer

Sage IT Inc

Florida, USA

Full-time, Contract, Third Party

Cisco Network Engineer JAcksonville, FL and SaltLake City, UT LongTerm Contract Required Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of Information Technology experience. Candidate must be located within commuting distance of Jacksonville FL or be willing to relocate to the area. This position may require travel to proj

Senior Network Engineer Avaya Contact Center

The Brixton Group

Remote

Contract

Job Title: Senior Network Engineer Avaya Contact Center Location: Remote Duration: 12+ Months (Possibilities of Extension) JD: As a Senior Network Engineer Avaya Contact Center, you will be joining a diverse and highly collaborative team fully staffed with all the essential roles necessary to make up a highly functioning team. Together we form the firm's Voice Services Contact center and support Platforms that allow the firm's employees to interact with each other. Monitor assigned telecommuni

Remote Contact Center Project Manager with BPO Call Center Operations and IT Consulting background exp.

Infinite Computer Solutions (ICS)

Remote

Full-time

Job Descriptions : Job Description: Project Manager BPO Operations Position Overview We are seeking an experienced Project Manager to oversee the recruitment, training, retention, and performance management of BPO agents supporting Medical Disability Examinations project. The role requires strong project management expertise, and the ability to collaborate with multiple internal and external stakeholders to ensure seamless operations. Key Responsibilities Recruitment & Staffing Management Over

Associate Director, IT/Cloud Consulting, Contact Center Consultant

Kyndryl

Remote or New York, New York, USA

Full-time

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role We are seeking a highly skilled and experienced Service Desk and Contact Center Technical Expert to join our team. The ideal candidate will hav

Senior Director, IT Service Desk (Contact Center) Hybrid

Kaiser Permanente

Remote or Corona, California, USA

Full-time

Description: This person must reside in a state where Kaiser Permanente does business. This includes CA, OR, WA, CO, HI, MD, VA, DC, GA. Job Summary: In addition to the responsibilities listed below, this Senior Director position is also responsible for leading and overseeing 24/7 IT Service Desk operations, ensuring the delivery of high-quality support for applications, infrastructure, and systems across the organization. This role will focus on achieving first contact resolution, managing del

Sr Business Systems Analyst - Genesys Cloud CX

AVA Consulting

Remote

Contract

AVA Consulting is seeking a Sr Business Systems Analyst - Genesys Cloud CX Location: Remote - US U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Job Description: The Senior Business Systems Analyst will design, implement, and optimize contact center routing solutions in a global enterprise, focusing on Genesys Cloud CX. The role involves: Contact Center Channels & Design Creating advanced, multi-channel workflows to deliver o

Need - Senior Amazon Connect Developer - Remote

iCUBE Solutions

Remote

Contract, Third Party

Job Title: Senior Amazon Connect Developer (Voice Connect) Location: Remote Duration: 6 Months Summary Description of Position: System Management: ** Oversee the administration, configuration, and maintenance of Amazon Connect instances. Ensure system reliability, scalability, and efficiency.Problem Solving: ** Identify, diagnose, and resolve technical issues, including network, integration, and application problems.Continuous Improvement: ** Propose and implement system enhancements, including

IT Project Manager

Rezult Group, Inc

Remote

Contract

The Rezult Group prides itself on presenting IT professionals with prestigious opportunities nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently, we are searching for a Project Manager to fulfill a contract opportunity with one of our large, national healthcare customers! We are speaking with candidates with a minimum of: 5+ years IT PM experienceExperience with contact center consolidation, Nice CXone preferred, Avaya, TopDesk, GenesysE

Senior Amazon Connect Consultant

Critical River, Inc.

Remote

Contract

Title:Amazon Connect Consultant Location: Remote Duration: 6+Months Job Description: Amazon Development with Amazon Connect experience. Must know the architecture of the application and be able to speak to it in depth and possible surrounding contributory Amazon apps/services. Translate customer requirements into contact center design, leveraging best practices and provide Optimized solutions. Design and lead Implementation of Amazon Connect processes including new/modifications to the applicati