EDP jobs in New York

New York, New York

•

Today

General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA/OLA) Track open tickets and monitor ticket progress per SLA/OLA, close ticket items when resolved Follow escalation and paging procedures to ensure SLAs/OLAs are being met Manage level 1 and 1 1/2 service

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Full-time, Contract

BASED ON EXPERIENCE

Staff Engineer, Bureau of Environmental Disease Prevention

New York, New York

•

Today

Company Description Job Description The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare,

Full-time

Principal Engineer - Conversational Analytics (Hybrid - Seattle, WA)

Remote or Seattle, Washington

•

Today

Job Description Come join us in a key technical leadership role revolutionizing how Nordstrom unlocks insights from conversational data! We are building cutting-edge conversational analytics capabilities within our Enterprise Data Platform (EDP) to transform how we understand and respond to customer interactions across all touchpoints. We are seeking an experienced Principal Engineer to lead the design and implementation of cutting-edge Conversational Analytics solutions that will transform how

Full-time

USD 162,000.00 - 252,500.00 per year

Information Technology Subject Matter Expert (SME)

Remote

•

5d ago

NexGen Data Systems is seeking an Information Technology Subject Matter Expert (SME) to serve as a Management Information System (MIS) manager. This position will design, develop, and manage implementation of risk assessment and business contingency planning framework, methodology and tools to ensure business continuity of operations across a large, multi-division, decentralized organization. Roles & Responsibilities: Supports multilanguage, multi-platform and multi-operating system operations a

Full-time

Depends on Experience

Microsoft 365 Copilot Engineer

Remote

•

5d ago

The Senior Systems Engineer owns the engineering, security, and operational reliability of Microsoft 365 Copilot and related AI productivity capabilities at enterprise scale. You will configure and automate the platform, integrate identity and data controls, enforce Responsible AI guardrails, and drive measurable adoption and value realization partnering with the Platform Owner, Technical Lead, AI Studio, Security (GIS), and Identity teams. CORE RESPONSIBILITIES Platform Engineering & Configurat

Easy Apply

Contract

$70 - $80

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EDP jobs in New York, NY, USA