Help Desk Tier 1 jobs in Virginia

Fairfax, Virginia

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Today

Job Description ECS is seeking a Help Desk Analyst I to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst I, you will provide Tier 1 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role will focus on resolving common user issues, answering how-to questions, and ensuring requests are properly documented and routed. This is an entry-level role suited for

Full-time

USD 38.46 - 43.27 per hour

Tier 1 Help Desk Analyst

Arlington, Virginia

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Today

Req ID: 38527 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career t

Full-time

Help Desk Analyst (Tier 2)

Fairfax, Virginia

•

Today

Job Description ECS is seeking a Help Desk Analyst II to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst II you will provide Tier 2 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role handles more complex issues, performs root-cause analysis, and determines appropriate escalation paths to platform engineering and data teams. This will include the fo

Full-time

NCIS Help Desk Analyst Tier 1 | Active Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT.

Full-time

USD 22.52 - 30.46 per hour

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 a

Full-time

USD 22.52 - 30.46 per hour

Help Desk (Tier 2) | Fully Remote (Wisconsin)

Remote

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4d ago

Job Title:Help Desk II Location: Madison, WI (100% Remote within Wisconsin) The Help Desk II professional will provide Level 1 technical support services for the Wisconsin Department of Corrections (DOC), Bureau of Technology Management (BTM). Working under the close supervision of the Help Desk Supervisor, this role supports DOC staff by troubleshooting hardware, software, network, printer, and operating system issues while delivering excellent customer service in alignment with DOC policie

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Contract

23 - 28

Tier 2 Help Desk Technician - Clearance Required

Remote

•

Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

NCIS Help Desk Analyst Tier 2 | Night Shift 10pm - 6am | Active Top Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier

Full-time

USD 25.92 - 35.08 per hour

Tier-1 Network Monitor/Help Desk Support

Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Help Desk Support, Networking Tools, Technical Support Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: Join our technology leading team of men and women tha

Full-time

USD 62,075.00 - 83,983.00 per year

NCIS Help Desk Analyst Tier 2 | Active Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 2 at GDI

Full-time

USD 25.92 - 35.08 per hour

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Executive Support, Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help

Full-time

USD 25.13 - 31.52 per hour

Help Desk Technician

Falls Church, Virginia

•

Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Help Desk Technician

Remote

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16d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Helpdesk Support

McLean, Virginia

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8d ago

CherryRoad has recently built a new Network Operations Center (NOC) to manage daily operations of our rapidly growing Managed Services Division. We are looking for an enthusiastic, motivated and experienced individual who will be responsible for NOC operations. Responsibilities Include: Monitor data center infrastructure and networks to ensure system availability. Develop and maintain runbooks and troubleshooting procedures for client support. Follow troubleshooting procedures in an effort to r

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Part-time

25 - 28

Help Desk Analyst

Remote

•

5d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is ideal for someone who enjoys problem-solving, supporting users, and working in a fast-paced, technology-driven environment. As a Help Desk Analyst, you will act as the first point of contact for IT-related issues, helping to ensure systems run smoothly and users receive timely, high-quality support. Y

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Full-time

70,000 - 80,000

Help Desk Specialist - $31 CTC - REMOTE (WI Resident/MUST Relocate to Wisconsin)

Remote

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5d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or on-site? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. This position is 100% remote within the state of Wisconsin Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services Profess

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Contract

Depends on Experience

Remote Bilingual (English And Japanese) IT Help Desk Specialist

Remote or Orlando, Florida

•

Today

TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist. This role will be supporting end users in both the United States and Japan with IT troubleshooting. The schedule for this role will be: Tuesday - Saturday, 7pm - 4am EST (2pm - 1am PST). Top Skills Desired: - 2+ years of IT help desk/service desk experience (specifically IT call resolution experience) - Fluent in both English and Japanese (speaking and writing) - Previous experience with a ticketing system and c

Full-time

USD 20.00 - 30.00 per hour

Help Desk Analyst

Remote

•

10d ago

Job ID: 11616752B Position:Help Desk Analyst Department:CO OIT Location:601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration:6+ Months 100% Remote Job QUALIFICATIONS:Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities:As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software a

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Contract, Third Party

27 - 32

Help Desk Student Associate - Spring 2026

Fredericksburg, Virginia

•

Today

Title: Help Desk Student Associate - Spring 2026 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.77 per hour Job Summary/Basic Functions Help Desk Student Associates provide technical support to the entire university community through phone, online, and walk up services. Required KSAs/Competencies/Qualifications 15 hour per week with the availability to work up to 35 hours a week. Excellent customer service skills Detail oriente

Full-time

USD 12.77 per hour

Help Desk Associate

Remote or Westlake, Ohio

•

Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

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Help Desk Tier 1 jobs in Virginia, USA