Help Desk Jobs in Florida

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EHR Helpdesk Analyst 2nd Shift

HonorVet Technologies

Remote

Contract

Title: EHR Helpdesk Analyst 2nd Shift Duration: 6+ months Location: Remote- US (Local to NC prefer) Shift Timing: 3 PM - 11:30 PM EST Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contribut

IT Help Desk Support

Alltech Consulting Services, Inc.

Orlando, Florida, USA

Contract

Role IT Help Desk Support Location Orlando, Florida, US > Client office: 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 Contract role Comment for the role: Onsite work from the Client's office (5 days) Location: FL220 WellMed Network of FL - Orlando 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 What does the Client interview process look like? 2 x 30-minute interviews How many rounds? 2 or moreVideo vs. phone? Teams videoHow technical will the interviews be? Basic tech skil

Help Desk Analyst

Innosoul inc

Remote or Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-0728) Remote/Local Epic/EHR Help Desk Analyst (12+) with Cerner, Allscripts, EpicCare, Ambulatory, Security, Inpatient, ASAP, HIPAA and HIM experience Location: Raleigh, NC (NCDHHS) Duration: 12 Months Skills:Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Ye

Epic Help Desk

DevCare Solutions

Remote

Contract, Third Party

Job Description Provides tiered support for the Epic EHR system across 13 behavioral health facilities, ensuring timely issue resolution, system reliability, and user satisfaction. Support is provided across three shifts: 2nd Shift: 3:00 PM 11:30 PMRoles: Helpdesk Analyst: Delivers frontline technical support, resolves incidents, and assists with user access, Epic workflows, and IT hardware/software issues.Key Responsibilities: Troubleshoot Epic and clinical application issues (access, workflows

IT Help Desk Support

GDK Services

Orlando, Florida, USA

Contract

Role: IT Help Desk Support Location: Orlando, Florida, US > Client office: 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 Project Description: Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as neededFollow all escalation procedures according to service level agreement - Use remote control tool (Bomgar) to assist end users when neededProvide an accurate record of each call, in incident management tracking tool (Se

IT Help Desk Support

PamTen Inc

Orlando, Florida, USA

Contract

Responsibilities:- Assist with new hires and acquisitions. - Follow all escalation procedures according to the service level agreement - Use a remote control tool to assist end users when needed - Provide an accurate record of each call in the incident management tracking tool - Anticipate customer needs and proactively identify solutions - Plan, prioritize, organize, and complete work to meet established objectives Mandatory Skills Description:Absolutely must: 1.Good communication skills 2. Abi

Help Desk Manager

Robert Half

Cape Coral, Florida, USA

Full-time

Description FULLY ONSITE Help Desk Manager/Supervisor in Naples, FL/Cape Coral, FL We are looking for a skilled Help Desk Manager to oversee a small team of IT support specialists in Cape Coral, Florida. This Contract-to-Permanent position offers the opportunity to lead daily help desk operations while ensuring exceptional technical support for systems based on widely used software platforms. The ideal candidate will possess strong leadership qualities, technical expertise, and a commitment to o

EHR Helpdesk Analyst (2nd Shift: 3:00 PM 11:30 PM)

Sunrise Systems, Inc.

Remote

Contract

Job Title: EHR Helpdesk Analyst (2nd Shift: 3:00 PM 11:30 PM) Job ID: 25-09304 Location: Remote Duration: 09 months of contract Support Epic EHR and clinical systems across 13 state-operated behavioural health facilities. Key Responsibilities: Provide advanced technical support for Epic applications, workflows, printing, and integrationsHandle service tickets in ServiceNow and resolve complex account and system issuesOffer remote desktop support for devices and peripheralsAssist with Epic acces

Help Desk Analyst

Robert Half

Plant City, Florida, USA

Full-time

Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT. Duties and Responsibi

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

IT Field Technician/Support Admin/Help desk analyst

Tek Inspirations LLC

Palm Beach, Florida, USA

Contract

Field technicians Location - : Miami &Palm Beach FL. Job Overview: We are seeking a skilled and reliable Field Technician based in Miami & Palm Beach, FL, to support a range of onsite technology services. The ideal candidate will have hands-on experience with IT infrastructure, network cabling, low voltage systems, and end-user support. This role involves travel to client sites within the region, installation and troubleshooting of hardware, and working independently or with project teams. Key R

Help Desk Tier I

Softrim LLC

Estero, Florida, USA

Full-time

Job Summary: Softrim is a leading technology services provider with Managed IT and Low Voltage offerings. We have offices in Alpharetta GA, Raleigh NC, and Estero FL. We are looking for a Service Desk Specialist to support the company's MSP clients nationwide. The candidate should have experience with troubleshooting networks, desktops, and servers, and also possess exceptional customer service and communication skills. This position will also require up to 25% travel to primarily local client s

IT Support

Microtek Staffing Services

Ochopee, Florida, USA

Contract

Job Title: Level 1 Helpdesk Support Job Duration : 6months Job Location : Maimi , FL Shits : 1st Shift : 8am - 4pm EST 2nd shift : 4:pm - 12am EST 3rd shift : 12:am - 8am EST Saturday : 12am - 12 pm EST Sunday : 12pm - 12am EST Job Description: We are looking for a friendly and motivated Level 1 Helpdesk Support professional to join our IT team. In this role, you will be the first point of contact for our users, providing prompt assistance with technical issues and ensuring smooth daily operatio

IT Technician I (On-site) (Full-Time)

Kyra Solutions

Fort Myers, Florida, USA

Full-time

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte

SAP Database Administrator - Herndon, VA (Remote)

XFORIA Inc

Remote

Contract

Role : SAP Database Administrator T4 Project location : Herndon, VA (Remote) - Travel may be required to VA once a quarter Job Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support.Monitor, collect statistical information, and provide reporting on capacity and system performance. Based on statistics, make recommendations t

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:

Helpdesk Technician I

Stefanini

Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas

Helpdesk Technician I

Stefanini

Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi