Helpdesk Manager jobs

Carson City, Nevada

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Today

Role: Helpdesk Manager Position Type: Contract (06 months) Location: Carson City, NV (40% onsite (adjustable) & 60% offsite (adjustable)) Role Overview Provide strategic leadership for statewide help desk services supporting the Voter Registration and Election Management Solution (VREMS). Drive process improvement, advocate for county users, and serve as liaison with system vendors. Lead a team of up to five agents, ensuring high standards in customer service, technical support, and oper

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Contract

Helpdesk Manager

Carson City, Nevada

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Today

JOB-7499Helpdesk ManagerCarson City, NVContractLink Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Helpdesk Manager to join our team. JOB SUMMARY Provide strategic leadership for statewide help desk services. Lead process improvements, represent user interests, and act as the liaison with system vendors. Manage a team of up to five agents, maintaining high standards of customer service, technical support, and operational performance. QUALIFIC

Contract

Helpdesk Manager

Hybrid in Carson City, Nevada

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Today

Helpdesk Manager - Long Term Project - Carson City, NVTitle: Helpdesk Manager Location: 60% each week remote, rest work from home. Duration: at least to 6-30/2027 (Very Possible extensions) Compensation: $40.00-$46.00/Hour Work Requirements: , Holders or Authorized to work in the U.S. OVERVIEW of ROLE: Provide strategic leadership for statewide help desk services supporting the Voter Registration and Election Management Solution (VREMS). Drive process improvement, advocate for county users,

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Contract

BASED ON EXPERIENCE

HelpDesk Manager

Hybrid in Carson City, Nevada

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Yesterday

DIRECT CLIENT: HelpDesk Manager 18 months Carson City, NV Local Candidates Only Key Responsibilities Strategic Leadership Set and communicate the help desks overall strategy, aligning with organizational goals and both functional and technical requirements. Establish a vision for the help desks role in supporting client, ensuring alignment with the needs of county election officials Lead the strategic redesign and ongoing optimization of the Zendesk ticketing process, establishing standard

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Contract

Depends on Experience

Helpdesk Manager - Locals Only

Hybrid in Carson City, Nevada

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Yesterday

Job Title: Team Lead 3 - Helpdesk Manager Duration: 12 Months Location: Carson City, Nevada Role Overview Provide strategic leadership for statewide help desk services supporting the Voter Registration and Election Management Solution (VREMS). Drive process improvement, advocate for county users, and serve as liaison with system vendors. Lead a team of up to five agents, ensuring high standards in customer service, technical support, and operational excellence. Key Responsibilities Strategic Le

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Contract, Third Party

Up to $62

Help Desk Manager

Dallas, Texas

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Today

Join a growing healthcare organization as an IT Help Desk Manager in a full-time role providing technical and personnel leadership support for clinics, support centers, and call centers. Located in Dallas, TX, this position requires three days onsite with Monday and Thursday being mandatory office days. You'll oversee IT help desk staffing and operations while managing a team of both local and remote staff across multiple time zones. This is a strategic role where you'll analyze support trends t

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Full-time

USD 125,000.00 per year

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

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Today

We are looking for a Help Desk Manager based in Dallas, TX to support a fast-growing, multi-location organization. This hybrid role requires being onsite Mondays, Thursdays, and one additional day of your choice. You'll lead a 12-person help desk team across CST/EST time zones, modernize workflows, and strengthen service delivery for internal users and field teams. This position offers the chance to reshape an already fast paced help desk environment by implementing better structure, updated pro

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Full-time

$110000 - $125000

Help Desk Manager-Ft Belvoir, VA (On-Site)

Fort Belvoir, Virginia

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3d ago

Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Overview:The Help Desk Manager will lead and manage all on-site IT Helpdesk operations for the client's Information Technology Operations Center (ITOC). This role serves as the primary liaison between government supervisors and contractor personnel, ensuring service delivery aligns with client's performance, reporting, and compliance standards. Key Responsibil

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Contract

Depends on Experience

HELP DESK SERVICE SPECIALIST

Carson City, Nevada

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28d ago

DIRECT CLIENT: HELP DESK SERVICE SPECIALIST Location: Carson City, NV Duration: 12+ months (extendable) Rate: $W2/1099 100% ONSITE Local Candidate Required RESPONSIBILITIES Responsible for providing tier-one network and systems support by answering, responding, and solving customer s technical requests in a non-scripted environment.Establishing new users including network, email accounts, and maintaining accurate and complete user information in Active Directory.Maintaining Service Desk request

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Contract

Depends on Experience

Unclassified Help Desk Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, Help Desk Systems (Inactive), IT Help Desk Certifications: Security + - CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Ma

Full-time

USD 93,500.00 - 126,500.00 per year

Help Desk Associate

Westlake, Ohio

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Today

job summary: Are you an IT enthusiast ready to launch your career in a dynamic, fast-paced environment? We're looking for a highly motivated and customer-focused Help Desk Associate to join the IT support team of a rapidly growing organization. This is a foundational role where you'll develop crucial troubleshooting, technical, and customer service skills while providing essential first-level support to end-users. If you have a passion for technology and a commitment to resolving technical chal

Full-time

USD55,000 - USD60,000

Help Desk II

Madison, Wisconsin

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Today

job summary: Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services - Professional shall comply with the Department's administrative rules and the agency's policies and procedures including those related to the Department's overall Reentry philosophy of using evidence-based strategies, practices and programs which t

Contract

USD23 - USD24

Help Desk 1

Austin, Texas

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7d ago

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

Help Desk Tech SWINGS Shift Lead - TS/SC W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Technical Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers opera

Full-time

USD 34.00 - 46.00 per hour

Jr Help Desk Admin

Princeton, New Jersey

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7d ago

Description: Responsibilities: Plain Help Desk support where candidates need to take calls and help users based on the training and documentation provided to them.

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Contract

20 - 25

Helpdesk Analyst

Georgia

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Today

Helpdesk Analyst Location: Indianapolis, IN 46204 Duration: 8 Months Contract Work Type: Onsite | In-Person Only Responsibilities: Respond to inquiries from healthcare providers, public health agencies, and internal users. Investigate and resolve duplicate patient records and bad merges in the immunization registry. Use deduplication tools, data matching, and record linkage techniques to maintain data integrity. Escalate complex issues to technical or data quality teams when necessary. Lo

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Third Party, Contract

$23

Help Desk Technician - MIDS - TS/SCI w/ poly

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Remote Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: MIDS HOURS: 2200-0600 Advance how our customers operate w

Full-time

USD 25.50 - 34.50 per hour

Helpdesk Analyst - Temp

Hybrid in New York, New York

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8d ago

Law firm experience required GENERAL SUMMARY: Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests. The Helpdesk Analyst needs to work effectively and efficiently with others throughout IS and the firm to deliver the objectives of the department and the firm. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide professional and friendly support

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Contract

Depends on Experience

Helpdesk Technician

Knoxville, Tennessee

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17d ago

Knoxville, TN | Helpdesk Technician | Full-time We are actively recruiting Helpdesk Technicians for our client in Knoxville, TN. These are second and third shift contract opportunities that will require working onsite in Knoxville and on weekends. This is an excellent opportunity for someone who is energetic and eager to utilize and expand technical skills. Must have experience in technical troubleshooting, customer service with strong decision-making capabilities. Second Shift: 3:30pm - Midnigh

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Contract

Depends on Experience

Help Desk Technician MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help De

Full-time

USD 37.60 - 50.88 per hour

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Helpdesk Manager jobs