Helpdesk Support Jobs in San Jose, CA

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Help Desk Support

IntellectFaces, Inc.

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Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc
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Posted 1 day ago

Help Desk Support/Network Administrator

GovCIO

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Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi
Posted 1 day ago | Updated 2 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 5 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 53 days ago | Updated 2 days ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 2 days ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 5 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 5 hours ago

MSP L3 Remote Desktop Support Technician

Ledgent Technology

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Remote

Full-time

Hello, I am reaching out today because we are looking to hire a Remote Tier 3 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Clos
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Posted 2 days ago | Updated 6 hours ago

Technical Services Coordinator 2

TEKsystems c/o Allegis Group

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Dublin, California, USA

Full-time

Description Primary responsibility is to respond and resolve customer support requests and IT service-related issues. Responsible for thorough and appropriate ticket documentation and management. Escalate problems as required to Tier 2 and 3 support teams and vendors. This person MUST be able to work 1 weekend day. This schedule is going to be swing shift 10am - 7pm PST. Skills Help desk support, Technical support, Help desk, desktop, switches, routers and switches, Troubleshooting, Customer ser
Posted 1 day ago | Updated 2 hours ago

IT helpdesk technician

CiraInfoTech

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San Mateo, California, USA

Contract, Third Party

Location : San Mateo, CA (Onsite ) Duration : 2 years Only Citizen on W2 IT Help Desk Technician Scope of Work, Skills and/or Qualifications: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc. Experience in providing deskt
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Posted 12 days ago

IT Specialist (Helpdesk / Contract to Hire)

Odesus

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San Jose, California, USA

Contract

Odesus is a premier IT consulting company specializing in project staff augmentation. For over 20 years, Odesus has been the go-to company providing top quality IT consultants. Our client in San Jose, CA is actively seeking an IT Specialist to join their team! The role is contract to hire and will also require 5 days a week, onsite in the office. Candidates must be local and be able to work on a W2 basis. Ideal candidates will be someone who has 5-7 years of experience in providing helpdesk leve
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Posted 18 days ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Palo Alto, California, USA

Full-time

Description Provide technical support to Grindr employees and contractors Help with onboarding and offboarding tasks Collaborate effectively with cross-functional teams and stakeholders (e.g., HR, Security, Engineering) to ensure smooth IT operations and support workflows. Assist with ticket triage and resolution, escalating more complex issues when needed. Support a variety of SaaS platforms including Google Workspace, Slack, Zoom, Atlassian JIRA/Confluence, and Onelogin. Collaborate with the I
Posted 5 days ago | Updated 2 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Palo Alto, California, USA

Full-time

Description Provide technical support to Grindr employees and contractors Help with onboarding and offboarding tasks Collaborate effectively with cross-functional teams and stakeholders (e.g., HR, Security, Engineering) to ensure smooth IT operations and support workflows. Assist with ticket triage and resolution, escalating more complex issues when needed. Support a variety of SaaS platforms including Google Workspace, Slack, Zoom, Atlassian JIRA/Confluence, and Onelogin. Collaborate with the I
Posted 8 days ago | Updated 2 hours ago

Helpdesk Analyst

Bayside Solutions

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Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,300 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: As a Helpdesk Analyst, you will provide Windows phone support using ServiceNow. In a 20/7 environment, this role requires shift flexibility and possible weekend shifts. Requirements and Qualifications: Experience supporting a Windows environment ServiceNow ticketing system experience Strong communication and multi-tasking skills Networking and server troubleshooting experie
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Posted 2 days ago | Updated 6 hours ago

Help Desk Technician

General Dynamics

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Hayward, California, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Information Technology (IT) Infrastructure, Technical Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Please take this opportunity to join one of GDIT's fastest long-standing growing programs! US B
Posted 11 days ago | Updated 5 hours ago

Helpdesk Analyst - MUST be Bilingual, Spanish & English

MK Software Solutions Inc

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Remote or Conyers, Georgia, USA

Contract

Helpdesk Analyst - MUST be Bilingual, Spanish & English Location: Conyers, Georgia. Long Term Contract Minimum Qualifications: High School diploma or GED Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. Preferred Qualifications 1+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, c
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Posted 3 days ago | Updated 2 days ago

OPS Help Desk Student Assistant

University of Florida

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Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Main Campus (Gainesville, FL), Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, a
Posted 6 days ago | Updated 5 hours ago

Help Desk Specialist I - Remote

Kforce Technology Staffing

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Remote or Plano, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist to join their team remotely. Manager is open to remote anywhere within the U.S. and open to any timezone. Duties: * Help Desk Specialist will provide support to end users for computer, application, system, device, access and hardware issues * Identifies, researches, and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * As a Help Desk Specialist
Posted 1 day ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

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Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura
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Posted 10 days ago | Updated 2 hours ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 22 days ago | Updated 5 hours ago