IVR Developer Jobs in San Jose, CA

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IVR Developer

Synergis

•

Remote

Contract

IVR Developer 12 month contract Atlanta, Ga Remote Job Summary Application Developer: This position provides application development and support to our utility company client. This is a technical position responsible for implementation and support of IVR and other call center technology applications. Job Responsibilities: Primary responsibilities include development and ongoing support of the IVR applications.Responsibilities also include assisting team members and vendors with analysis, documen
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Posted 1 day ago

Genesys Developer-Onsite to start then Remote

Siaraa Technologies

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Remote or Austin, Texas, USA

Third Party, Contract

Location- Austin, TX -Onsite to start then Remote JD: Should have 10+ years of experience in Design, develop and deploy IVR based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed. Hands-on experiencing developing IVR leveraging Genesys Cloud CX Architect tool. Genesys IVR Developers on Cloud platform along with hands on Java API knowledge and development exposu
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Posted 51 days ago | Updated 1 day ago

Genesys Systems Administrator

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Systems Administrator, you will: This position plays a critical role in supporting and developing the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform. Contractors in this role will possess specific skill sets essential for ensuring a successful migration and providing ongoing support. Team Description: The candidate will collaborate with a team of approximately 20 members spread across four teams: Adm
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Posted 11 days ago

Genesys i3 Dialer Migration Specialist

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Genesys i3 Dialer Migration Specialist, you will: The candidate will collaborate with a team of approximately 20 members spread across four teams: Admin Support, Dialer, DBA (Data), and Development Teams. This diverse team fosters a culture of collaboration, knowledge sharing, and continuous improvement. Responsibilities: Design and administer Genesys Cloud solutions, ensuring alignment with business requirements.Utilize Genesys A
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Posted 11 days ago

Software Engineer | Remote | Contract

Walker Healthforce

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Remote or Louisville, Kentucky, USA

Contract

Software Engineer | Remote | Contract Walker Healthforce is seeking a Software Engineer for a healthcare client located remotely. This is a contract opportunity. ADP 2 MILITARY CLEARANCE START DATE: ASAP Walker Healthforce Standard Perks: Weekly pay via Direct Deposit Medical, Dental, and Vision Available 401K JOB DESCRIPTION Designs, develops, troubleshoots, debugs, and implements software code using the following web development components: ASP.Net, C#, JavaScript, VB Script, HTML, CSS and SQ
Posted 2 days ago | Updated 9 hours ago

Oracle Utilities CCB Developer with .Net

Central Point Partners

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Remote

Full-time

Oracle Utilities CCB Developer Phoenix AZ Can Start REMOTE from anywhere but will need to relocate to AZ for office meetings occasionally- Direct Hire! Not a contract (no C2C) Our client is looking for a developer with has C#/ASP.Net and a solid background in Oracle CCB - (Customer Care & Billing). This person will be responsible for the design, build, test and deploy technical solutions in Oracle CC&B. Required: Bachelors' degree in Information Technology or related field and minimum 5 years p
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Posted 17 days ago

Senior Platform Owner, Voice

Campbell Soup Company

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Remote

Full-time

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, noosa, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July
Posted 4 days ago | Updated 8 hours ago

Lead AWS Developer

Kforce Technology Staffing

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Remote or St. Petersburg, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Lead AWS Developer in Saint Petersburg, FL. Responsibilities: * Lead AWS Developer will understand an organization's present application infrastructure and make comments and/or proposals to enhance or improve it * Define and document best practices and methods for application deployment and infrastructure upkeep * Collaborate with the IT team or department on the migration of web apps to AWS * Create, plan, and implement low-cost migration
Posted 53 days ago | Updated 5 hours ago

Oracle CCB Developer (Remote - Arizona)

Randstad Digital

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Remote or Phoenix, Arizona, USA

Full-time

job summary: We are looking for an IT Oracle Customer Care and Billing (CC&B) Developer that will be responsible for the design, build, test and deploy technical solutions in Oracle CC&B. Translates customer business requirements into high quality solution designs for Oracle Utility products. Collaborates with Business Analysts, project leads and other IT teams to resolve issues and ensuring solutions are viable and consistent. location: Phoenix, Arizona job type: Permanent salary: $105,000 -
Posted 60+ days ago | Updated moments ago

SR. Voice Engineer (REMOTE)

RedRiver Systems L.L.C.

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Remote

Full-time

Join this technology team headed by one of the most recognized and Award-Winning CIOs in the area!! Our client is a fast-growing Healthcare organization that has doubled to 40,000 team members in the last 4 years and anticipates adding another 20,000 over the next 4 years through a combination of organic growth and M&A. They believe in investing in people and providing opportunities to create fulfilling careers, personal growth, and improved patient outcomes. They offer an excellent benefits pac
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Posted 60+ days ago | Updated 21 hours ago

Telephony Network Analyst

Marriott International

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Remote or Miami, Florida, USA

Full-time

Job Number 24046859 Job Category Information Technology Location CEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice techno
Posted 46 days ago | Updated 9 hours ago

Technical Support Agent

MatchPoint Solutions

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Pleasanton, California, USA

Contract

Technical Support Agent Tier 1-4 (Tier levels are depending on skills and experience) Location: Pleasanton, CA On-site only, remote is not available MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India.
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Posted 60+ days ago | Updated 1 day ago

Genesys Cloud CX Developer

Tekfortune Inc.

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Remote

Full-time

Job Title:: Genesys Cloud CX Developer Location: Buffalo, NY Job Description: 1. 5 to 10+ years of Voice and Omnichannel experience required. Jira users. Agile experienced. Providing Business As Usual IVR call flow change support. New call flow build support. Mentoring/Coaching others team members. Elevated troubleshooting experience
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Posted 1 day ago

IVR Lead Engineer (genesys)

A2C Consulting

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Remote or Atlanta, Georgia, USA

Contract, Third Party

Overview Global Fintech Leader is in the midst of Enterprise Digital Transformation. Highly Visible Contact Center Optimization Program and requires a Senior Lead to take strategic ownership over IVR Solutions Architecture and Provision Delivery: all part of large scale cloud migration The Environment Global Fintech LeadWorld Class Contact Center InitiativeEnterprise TransformationC-Level Leadership The Role Candidate should have vast experience working with design and implementation of IVR cal
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Posted 60+ days ago | Updated 16 days ago

Senior Conversation Designer

Randstad Digital

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Remote or St. Louis, Missouri, USA

Contract

job summary: Responsibilities: Conversation design of IVR (interactive voice response) prompts & utterances for callers (members, providers, brokers, etc.) to navigate our telephone self-service options prior to connecting with an agent. Monitoring and tuning of IVR experiences based on analytics and user feedback. Presenting ideas for new IVR self-service features, enhancements, and structural changes to improve user experience. Participating in user research along with UX research partners.
Posted 2 days ago | Updated moments ago

CCaaS Architect

Beacon Hill Staffing Group

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Remote

Contract

Bachelor's degree in computer science, IT, or engineering 10+ years' experience in Contact Center and UC environments 5 or more years of experience with software architecture and design within CCaaS systems Past titles may include Solutions Architect, Systems Architect, Technical Architect Defining overall CCaaS architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integration and IVR Ability to create designs that leverage legacy/on-premises solutions and
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Posted 16 days ago | Updated 1 hour ago

IVR Engineer [XTGL_36093] _ (Remote Job) [ASHWWIIN]

XTGlobal

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Remote

Contract

Hi , Greetings from XTGlobal, Inc.! We at XTGlobal, Inc. are currently sourcing for IVR requirement. Request you to kindly review the job description given below and reply back if you are interested in pursuing this opportunity. Title: IVR Engineer [XTGL_36093] Location: (Remote Job) Type: 12+ Months Contract Position Summary: The Client is looking for an individual looking for the opportunity to make an immediate impact Strong collaborator looking to work with talented individuals from across
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Posted 60+ days ago | Updated 1 hour ago

Conversational Engineer - Vertex AI

Photon Interactive UK Limited

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Remote

Full-time, Third Party

Who are we? For the past 20 years, Photon have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 6000 team members across the globe that are engaged in various Digital Modernization. Please visit for more info and latest updates. Requirement Job Description: We are seeking a highly skilled Senior AI/NLP Engineer with expertise in Natural Language Processing (NLP) and Machine Learning (ML) to join our team. The ideal candidate will have
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Posted 32 days ago | Updated 26 days ago

Conversational Engineer

Photon Interactive UK Limited

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Remote

Full-time

Greetings from Photon!! We hope you are staying safe & healthy. We are hiring a Conversational Engineer to join our Engineering team. Applicant should have 5+ years of experience on Python, Hand on experience working with NLP and Machine Learning, expert experience working with GenAI and LLM tools (i.e. GPT, BERT). Tangible experience working with ETL, relational databases, NoSQL or MongoDB. Description: Experience working with NLP and Machine Learning Expert experience working with GenAI and L
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Posted 28 days ago

Genesys Cloud Engineer

Beacon Hill Staffing Group

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Remote

Full-time

As a Senior Genesys Engineer, you will lead the design, configuration, development, implementation, and support of Genesys technologies. You will serve as the technical point of contact for all cloud services consumed by the team and collaborate with other IT resources, internal business stakeholders, external clients, and vendors. Essential Duties and Responsibilities: Lead engineer for Genesys implementation and upgrade projects, working closely with Field & Support Engineering. Design, confi
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Posted 5 days ago | Updated 1 hour ago