IVR jobs

F2F Interview!! IVR /Genesys Cloud CX Developer (Newark , NJ)

Hybrid in Newark, New Jersey

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24d ago

Job Title: IVR /Genesys Cloud CX Developer Location: Newark, NJ(Hybrid role) Interview: In-person Interview Contract: 6+ months contract with possibilities of extension and FTE conversion Accepting relocating candidates. Years of experience: 6+ years Job Description: Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands-on experience on development on Voice and Non-Voice (

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Contract

$60 - $70

Avaya IVR Designer-Onsite

Las Vegas, Nevada

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23d ago

Role: Avaya IVR Designer Location: Las Vegas, NV (Onsite) Duration: Long Term Preferred Qualifications: Avaya Certified Support Specialist (ACSS) or equivalent certification. Knowledge of cloud-based IVR solutions and migration strategies. Experience in integrating AI/ML capabilities into IVR systems. Familiarity with DevOps practices and tools like Jenkins, Docker, or Kubernetes. Key Responsibilities: Lead the design, development, and deployment of IVR applications using Avaya Orchestration De

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Third Party, Contract

Depends on Experience

Genesys Engage CTI IVR Engineer

Charlotte, North Carolina

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Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not

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Full-time

69.5/hr - 78.31/hr

Automation Tester Selenium / Appium / IVR Testing

Hybrid in Dallas, Texas

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22d ago

Job Title: Automation Tester Selenium / Appium / IVR Testing Location: Dallas, TX (Hybrid3 days a week) Type: Contract Job Description: We are seeking an experienced Automation Tester with expertise in Selenium, Appium, and IVR Testing. The ideal candidate should have knowledge of the Telecom domain and a proven track record in automation testing for large-scale applications. Must Have Skills: Strong hands-on experience with Selenium and Appium automation toolsExperience in IVR (Interactive Voic

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Contract

Depends on Experience

IVR Chatbot Developer (Genesys focus)

Newark, New Jersey

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23d ago

Minimum 3-5 years of development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows.Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menus based on customer treatment strategies.Thorough understanding of Genesys Framework and integration with int

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Contract

Depends on Experience

IVR Chatbot Developer (Genesys focus)

Newark, New Jersey

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21d ago

IVR Chatbot Developer (Genesys focus) Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows.Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menus based on customer treatment strategies.Thorough understanding of Genesys

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Contract

Depends on Experience

Software Development-Conversational AI/IVR Technical Manager

Charlotte, North Carolina

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Today

As a SOFTWARE DEVELOPMENT MANAGER, you will be responsible for overseeing the development and implementation of conversational AI and IVR solutions. You will lead a diverse team of engineers and developers, working collaboratively to design, develop, and deploy AI-driven conversational interfaces. WHAT OUR SOFTWARE DEVELOPMENT MANAGERS ENJOY MOST Lead and manage a team of 5+ full-time employees and 10+ contractors. Foster a collaborative and productive work environment. Provide mentorship and c

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Contract

$60 - $70 per hour

[W2/C2C] IVR Chatbot Developer (Genesys focus)

Remote or Hybrid in Newark, New Jersey

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16d ago

In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections). Key skills/experiences include Self-Service, API, Conversational Bot Requireme

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Contract, Third Party

Depends on Experience

IVR Developer

Remote or New Jersey

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Today

IVR Developer with Dialog Flow Key Responsibilities: Design, develop, and deploy IVR systems integrated with Dialogflow and Google Cloud Platform Build and maintain XA-based solutions for availability and scale Collaborate with UX/product/engineering teams to define user flows Optimize IVR/NLP workflows and troubleshoot technical issues Ensure system reliability, security, and cloud compliance Document designs and participate across SDLC (Agile) Must-Have Qualifications: 7+ years of experience

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Contract

Amazon Connect IVR QA

New Jersey

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Today

Role:- Amazon Connect IVR QA (Hybrid for St Louis MO/ Dallas, TX/ Edison, NJ/ San Ramon, CA candidates) / Remote for other location Required Qualifications: 5+ years of experience in software testing with a focus on automation. Hands-on experience with Amazon Connect and IVR testing. Proven expertise in Cyara for automated contact center testing. Experience with QTest for test case and defect management. Proficiency in scripting languages like Python, Java, or JavaScript. Familiarity with API t

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Contract, Third Party

Avaya Lead/Consultant

Las Vegas, Nevada

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19d ago

Avaya Lead/Consultant Las Vegas (Day 1 Onsite) 12+ Months Contract Day 1 Onsite Job Description: Must Have : IVR implementation with Avaya Java development background Essential Skills Candidate should have Operational experience in the following areas - IVR (Interactive Voice Response) and (CTI computer-telephone integration) Proficient in VXML - Voice eXtensible Markup Language Call center domain Knowledge Java proficiency Database- Cloud AWS Knowledge Open shift preferable Position Summ

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Contract

$50 - $60

Salesforce Developer with (IVR Technologies)

Hartford, Connecticut

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6d ago

Job Title : Salesforce Developer with (IVR Technologies) Location : Hartford, CT (Onsite) Duration : Long Term Contract (12+ Months) Job Description: 7+ years relevant experience in working on various salesforce engagements as Salesforce Developer.Good exposure on Aura framework, Lightning Experience, Lightning app builder, Lightning component framework, LWC. Good exposure on core apex, triggers, flows, & hands-on experience in complex Integrations (REST/SOAP), etc.Required 3-5 years of experie

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Contract

Depends on Experience

Hybrid Onsite!! Agile Voice Channel/Chatbot Product Owner (Vienna, VA or Pensacola, FL)

Hybrid in Vienna, Virginia

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7d ago

Hi. I just received details on a great job that I believe you would be a great fit for. Please take a look below and share your interest. Job title- Digital Product Owner Duration- 6+ Months Mod of Interview- Video Location- Vienna, VA or Pensacola, FL Candidates must have actual hands on, professional experience with Microsoft Azure Bot Framework not something like it. Candidates must have at least 8 years of experience as an Agile product owner and extensive experience in voice channels. . R

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Contract

$60 - $70

Senior Avaya IVR Developer JAVA) - except OPT/CPT/ 10+ GC

Remote

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13d ago

Job Title: Senior Java IVR Developer (Avaya OD) Location: Fully Remote (U.S. based CST alignment required) Duration: 6 months contract (Strong possibility of extension or C2H) Visa: All except OPT/CPT/ 10+ GC Role Overview We are seeking a Senior Java Developer with strong Avaya Orchestration Designer (OD) IVR expertise to lead the re-platforming of an enterprise IVR system. The ideal candidate will have deep experience in Java, Spring, Avaya OD, API integrations, and IVR system design. This is

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Contract

$60 - $65

Genesys Chatbot consultant/IVR Developer- Remote

Remote

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2d ago

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de

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Contract, Third Party

Depends on Experience

Lead .Net Developer (IVR,Microsoft bot framework)

Remote

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Today

Role: IVR .Net Lead Developer Duration: 12+ Months (ability to extend) Location: 90% remote with quarterly travel (Either Louisville, KY or Allentown, PA or Providence, RI) Required skills: IVR and Microsoft bot framework experience C#, .Net Core, Entity Framework Core, Substantial SQL experience WEB API, RESTful services Working knowledge Git or similar version-control software Web-services, 3rd party APIs, tools like Postman, SoapUI & Fiddler Familiar with production Azure DevOps environment

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Contract

$50 - $60

Technical Project Manager Chatbots and IVR contact centers

Remote or Hybrid in Orlando, Florida

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Yesterday

Technical Project Manager Chatbots and IVR contact centers Location: - Orlando, FL Travel might Require up to 70%. Industry: Technology, Healthcare, Consulting, Financial Services, or AI Solutions A Technical Project Manager with experience in chatbots and IVR contact centers will be responsible for overseeing the development and implementation of these technologies within a customer service environment. This includes managing timelines, budgets, and resources, as well as ensuring the successful

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Contract

Depends on Experience

Product Owner

Remote

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29d ago

My direct healthcare client is looking for a Technical functional Product Owner. The following skills are helpful- Good exposure to database & queries and experience working on report creations Experience in gathering reporting specific business needs and translating them into US with detailed acceptance criteria for the team to work on Exposure and good understanding of end-to-end Twilio IVR and Insights reporting will be a bonus Good communication skills with experience handling extremely chal

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Full-time

Depends on Experience

C2M Functional Consultant || Dallas, TX

Dallas, Texas

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7d ago

Demand : Project Name: 2JRC- C2M Admin (Application Database Administrator Oracle Enterprise Applications) Bachelors degree in computer science, Information Systems, or related field.6+ years of experience administering C2M or similar Oracle Utilities Applications.Experience of Working on OUAF migration projects.Ability to implement and manage Continuous Integration/Continuous Delivery (CI/CD) pipelines for C2M development and deployment.Strong hands-on experience with OUAF (Oracle Utilities Ap

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Full-time

$80 - $100

AWS Connect Engineer with Nodejs :: Remote

Remote

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19d ago

Title : AWS connect Engineer with Nodejs Remote Any visa We are seeking an experienced AWS Connect Engineer to design, implement, and support cloud-based contact center solutions using Amazon Connect. You will play a key role in configuring call flows, integrating third-party systems, and optimizing the overall customer service experience through cloud-native technologie Design, develop, and maintain Amazon Connect contact center solutions including call flows, queues, routing profiles, and IVRs

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Contract, Third Party

Depends on Experience

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