Yonkers, New York
•
Today
NTT DATA's Client is seeking a Smart Hands Supervisor to be responsible for the supervision, training, and development of a ~15 member team supporting data center and remote IT infrastructure services across a 24/7/365 hospital environment. This role ensures efficient dispatch and execution of field service requests via ServiceNow, monitors service quality and SLA adherence and drives continuous improvement initiatives. The supervisor manages on-site resources and workload distribution, sets per
Easy Apply
Contract
BASED ON EXPERIENCE