Piper Companies is seeking a Network Support Engineer for a leading technology organization. The Network Support Engineer will be supporting and troubleshooting NexACI solutions. Responsibilities for the Network Support Engineer include: Is responsible for high level technical support Create documentation for customers Responsible for tool innovation Requirements for the Network Support Engineer include: Strong Nexus and networking background ACI support experience Customer focused support exper
This is more of a network support position. 5-6 years experience will suffice. Network, support (troubleshooting), SASE, DLP Project description The candidate will be an integral part of the SASE (Secure Access Service Edge) project initiative, focusing on the development and implementation of security tools to achieve full operational readiness. The role requires expertise in supporting Data Loss Prevention (DLP) or web traffic protection, along with hands-on experience in deploying the O365
Piper Companies is seeking a Wireless Network Support Engineer for a leading technology organization. The Wireless Network Support Engineer will be supporting and troubleshooting wireless solutions. Responsibilities for the Wireless Network Support Engineer include: Is responsible for high level technical support Create documentation for customers Responsible for tool innovation Requirements for the Wireless Network Support Engineer include: Strong wireless and networking background Customer foc
Position Summary Provide Tier 2 Integration Support for 4G and 5G technologies. Role and Responsibilities Duties: Provide Tier 2 Integration Support for 4G and 5G technologies. Provide frequent Alarm Monitoring Activity Report for new deployments. Provide expert technical engineering support to the C & I Team during maintenance window (MW) of actual Migration and deployment. Provide effective technical guidance to the Deployment team to resolve issues by providing back-office engineering supp
Position Summary Provide Subject matter expertise on Samsung vRAN solution to customer's engineering teams. Role and Responsibilities Duties: Provide Subject matter expertise on Samsung vRAN solution to customer's engineering teams. Lead the support teams in troubleshooting commercial Radio network configuration and KPI related call processing issues, propose workarounds, and work with R&D teams to provide the Root Cause Analysis (RCA). Lead and drive the resolution of high severity issues and
Position Summary Provide and design Samsung vRAN (virtual) solutions for customer engineering teams. Role and Responsibilities Duties: Provide and design Samsung vRAN (virtual) solutions for customer engineering teams. Support in resolution of operational issues and high severity issues to meet Service Level Agreement (SLA) requirements. Drive engineering support teams to troubleshoot commercial wireless Radio network configuration, propose workarounds, and work with R&D to provide Root Cause
Position Summary Provide proactive, in-depth ticket analysis for quality and content, providing regular feedback to management and peers. Role and Responsibilities Provide proactive, in-depth ticket analysis for quality and content, providing regular feedback to management and peers. Ensure the latest ticket status is provided to the customers. Call quality sampling and suggestions for agent improvement. Continually analyze and improve existing support processes to improve resolution time and c
Piper Companies is seeking a Wireless Network Support Engineer for a world leading technology organization. The Wireless Network Support Engineer will be supporting, troubleshooting, and resolving complex customer technical issues related to wireless solutions. Responsibilities for the Wireless Network Support Engineer include: Provide highest level of technical support to help resolve complex customer problems Contribute to technical documentation that is needed for the customers Identify, inno
Role: Google Cloud Platform Network Support Engineer Location: Tempe, AZ (Remote) Duration: Long-Term Tempe, AZ OR Austin, TX OR Richardson, TX Candidate must hold either a U.S Permanent Resident OR be a and be willing to go for the Federal security checks (Fed Ramp). Job Description: Infosys is seeking a Google Cloud Platform Technical Support Representative (Networking) who is going to handle Support cases on Google Cloud Platform products mainly Networking Shard. This role will be involved
Work FormatFull-time, C2C Project descriptionAs a Email Threat Prevention Support Engineer, you will be at the forefront of ensuring our customers receive exceptional technical support and assistance with our email security solutions. You will play a vital role in resolving technical issues, optimizing product performance, and delivering outstanding customer service. This position requires a deep understanding of email security technologies, strong troubleshooting skills, and a passion for helpi
Our client in the Dallas-Fort Worth area is seeking a full-time Network Administrator to join their team. This is a hybrid/ full-time/direct-hire position Salary based on experience: Starting at $70k Objectives Assist in network design, implementation, and maintenance.Provide network support across organizational operating systems.Maintain stable and consistent connectivity across all global networks and computers.Prepare, implement, and monitor network disaster procedures and recovery. Respon
Job Description Our client, a healthcare company, is looking for a Network Analyst to join their Network Infrastructure team. This role requires you to travel to different hospitals and newly acquired/built healthcare offices to help set up or maintain their server racks and data closets. You will be expected to travel once a month at minimum. In this role you'd complete remodel projects, network support, field and helpdesk escalations, technical resource management, and high-level troubleshoot
Job Description Our client, a National Bank, is looking for an experienced Senior Network Administrator to join their team. This is an opportunity to work for a National Company that provides a steady and stable work environment. They are ideally looking for someone skilled in implementing enterprise-wide LANs, WANs, WLANs, VPNs, VMs, virtual networks, routers, switches, firewalls, IDS/IPS, Wireless AP, and web filtering devices/applications. Must have multiple years' experience working in a C
Desktop Support Technician Start: Immediate Location: Dallas - Fort Worth on site Duration: Long Term Rate: $20-22/ Hourly/ W-2 or 25.00 1099 Client: Federal Position Description: Our client is seeking a Desktop Support Technician to support onsite information technology needs for users in the Regional Client Office Building. This position will work as part of a team to troubleshoot hardware, communicate with site POCs, facilitate fix actions and support request fulfillment. Responsibilities:
Diagnose, troubleshoot, and resolve incidents related to Cisco SDWAN services and solutions.New site build, migration from MPLS, Meraki SD-WAN to Cisco SDWAN and Special Projects involving SD-WAN technology.Need to have Network Skills for L2/L3 operations (worked on CISCO, HP Routers & Switches/ASA/ACI Firewalls, F5 LB)Work with customers via collaboration tools to tackle highly sophisticated technical issues.Be a member of a worldwide team.Engage in cross-technology collaborations to help solve
Executive Desktop Support Technician (Contract-to-Hire) - Dallas, TX Do you thrive in a fast-paced environment, troubleshooting technical issues and ensuring smooth operations? Are you passionate about providing exceptional customer service? If so, we want to hear from you! We're seeking a highly motivated and skilled Executive Desktop Support Technician to join our growing team in Dallas, TX. This is a contract-to-hire opportunity offering a competitive hourly rate of $25-$36/hr, based on exper
Job Description One of the Nation's top healthcare practices and most reputable team of gastroenterology experts is looking for a Senior Systems Administrator. This company is dedicated to patient satisfaction and top tier care. The ideal candidate for this role can provide leadership and guidance on all systems infrastructure, general IT support, and configurations across the GIA enterprise. In this role you will be responsible for providing technical support and administration of Enterprise-cl
Responsibilities The candidate is responsible to provide ongoing cloud network support, address availability issues, overcome network performance problems and provide overall level 3 networking support, resolving customer tickets within JIRA and Service Now, and supporting system incident troubleshooting calls. The candidate is expected to closely interact with the government customer to achieve system objectives, provide ticket updates, and system status updates. Candidates are expected to be o
Description Tier 1 IT Support Specialist Do you thrive in a fast-paced environment troubleshooting technical issues? Are you passionate about providing exceptional customer service? If so, we want to hear from you! We are seeking a driven and detail-oriented Tier 1 IT Support Specialist to join our team. In this role, you will be the first point of contact for users experiencing technical difficulties, providing prompt and efficient resolutions. Responsibilities: Provide technical support to use
A video management and servicing start up company in Dallas is looking to bring on a T3 Support Specialist to join their team. Support needs for the role will include Windows, Linux and Mac support, O365/M365, support of any mobile devices, and any network troubleshooting. This will be a customer facing support position so it is important for you to have excellent oral and written communication skills, you will be responsible for ticket resolution with occasional/as needed system admin assistanc
