San Francisco, California
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Today
About the Role Uber's Customer Obsession team builds the platform and AI that powers world-class support across mobile, web, and voice at global scale. We are now hiring a Senior Staff Engineer to architect, productionize, and scale an autonomous support agent that resolves customer issues end-to-end. Experience with voice agents and agentic architectures is a major plus. You'll push the state of the art in GenAI for customer service-LLM orchestration, evaluation, safety guardrails, multilingua
Full-time
USD 257,000.00 - 285,500.00 per year