Service Desk Analyst jobs in District of Columbia

Oxon Hill, Maryland

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Today

Job#: 2084562 Job Description: For immediate response, please send to : WORD resume and best time to speak! Position: Service Desk Analyst (4 OPENINGS) Location: Oxon Hill, MD (100% ONSITE) Duration: 6 Month Contract to Hire MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ YearsExperience with ServiceNow and/or Remedy and remote control softwareExperience installing, upgrading, and removing software Ability to work an 8-hour shift between 6am and 7:30pm, Monday

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Full-time

Compensation information provided in the description

Service Desk Analyst

Columbia, Maryland

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Today

Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer satisfaction. This position supports a high visibility project for a data analytics team on-site at a customer facility. What you will do User Support Respond to incoming requests, inquiries, and technical issues from end-users through various channels (i.e. phone calls, instant messaging, Jira ticketing system)Provide clear, friendly and effe

Full-time

Service Desk Analyst

Maryland

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Today

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming

Full-time

USD 20.00 - 22.00 per hour

Tier 1 Service Desk Technician / Front Desk Analyst

Washington, District of Columbia

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Today

Tier 1 Service Desk Technician / Front Desk Analyst Evolver is seeking a Help Desk Specialist that has strong customer service skills with a service desk/technical background. The primary job function will include either: Providing Front Desk support for walk-in customers for a government customer in Washington, DC. The Specialist will provide troubleshooting and set-up of mobile iPhone/iPad devices, some basic troubleshooting of software (Microsoft Office - Outlook, Word, Excel), and working w

Full-time

Tier 1 Service Desk Analyst

Washington, District of Columbia

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Today

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and

Full-time

USD 47,000.00 - 58,000.00 per year

Tier 2 Service Desk Analyst

Washington, District of Columbia

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Today

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues

Full-time

USD 57,000.00 - 67,000.00 per year

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Service Desk Analyst jobs in Washington, DC, USA