Service Desk Analyst Jobs in District of Columbia

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Tier 2 Service Desk Analyst

Govcio LLC

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Washington, District of Columbia, USA

Full-time

Overview: GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities: Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issue
Posted 17 hours ago | Updated 17 hours ago

Tier 2 Service Desk Analyst

GovCIO

•

Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues
Posted 60+ days ago | Updated 8 hours ago

Tier 1 Service Desk Analyst

GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and
Posted 60+ days ago | Updated 8 hours ago

Part-Time Service Desk Analyst

Kforce Technology Staffing

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Remote or Leawood, Kansas, USA

Contract

RESPONSIBILITIES: Kforce is looking for a Service Desk Analyst for a part-time, fully onsite, contract opportunity with an organization in the Leawood, KS area. The ideal candidate will provide Tier 1 support, assist with password resets, roll out PCs, and perform basic Active Directory tasks. This role requires excellent troubleshooting skills and the ability to communicate effectively with stakeholders at all levels. Responsibilities: * Service Desk Analyst will perform password resets and as
Posted 2 days ago | Updated 5 hours ago

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

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Remote

Full-time

Title :IT Service Desk Analyst Location : Remote Term : Long Term Contract Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handl
Easy Apply
Posted 9 days ago | Updated 18 hours ago

Help Desk Technician

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Help Desk Support, Microsoft Office, Troubleshooting Certifications: CompTIA Network + - CmpTIA Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician We are GDIT. We stay at the forefront of innovation to sol
Posted 60+ days ago | Updated 12 hours ago

Helpdesk Service Specialist

ITC Infotech (USA), Inc

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Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol