Service desk Jobs in New York

1 - 20 of 83 Jobs

Service Desk AnalystJob Title - Service Desk Analyst

Siri Infosolutions IncCompany Name - Siri Infosolutions Inc

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New York, New York, USA

Contract

Provide support for issues related to password resets, MS Office, Windows, Epic EMR, VMWare VDI, Cisco AnyConnect VPN, Printers, PC's, laptops, Medication Carts, and Wireless PC carts. Manage level 1 & 1 Incident/service requests from report to resolution. Receive, prioritize, document and actively resolve end user help requests Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA) Track open tickets (via ServiceNow) and monitor ticket progress per SLA

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Service Desk Analyst (Weekend/Night Shift)Job Title - Service Desk Analyst (Weekend/Night Shift)

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

Technology & Engineering Fellow , IT Service DeskJob Title - Technology & Engineering Fellow , IT Service Desk

Metropolitan Transportation AuthorityCompany Name - Metropolitan Transportation Authority

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New York, New York, USA

Full-time

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT Service Desk is the primary point of contact for technical support for MTA employees and contractors across seven (7) agencies: Headquarters, New York City Transit, Long Island Railroad, Metro-North Railroad, MTA Bus Company, Bridges and Tunnels, and Construction & Development. RESPONSIBILI

Service Desk AnalystJob Title - Service Desk Analyst

Hexaware Technologies, IncCompany Name - Hexaware Technologies, Inc

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Florham Park, New Jersey, USA

Full-time

Position: Service Desk Analyst Location: Florham Park, NJ 07932 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolution

IT Service Desk Technician L2Job Title - IT Service Desk Technician L2

Milestone Technologies, Inc.Company Name - Milestone Technologies, Inc.

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Livingston, New Jersey, USA

Contract

Mac IT Service Desk Technician 12 Month W2 Contract (No Visa Sponsorship and No C2C and No Student Sponsorship) Onsite 5x per week in Livingston, NJ - Local Candidates Only. Pay up to $44/hr. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. The ideal candidate will have a

Service Desk AnalystJob Title - Service Desk Analyst

DBI StaffingCompany Name - DBI Staffing

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New York, New York, USA

Full-time

Top tier law firm seeking Service Desk Analyst with a strong background in computer and mobile device support. This role is part of a broader transformation within Global Technology Services to reorient our teams and structures enhancing user-facing technology support, streamlining operations, and embedding AI-driven efficiencies. The ideal candidate will possess excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to technical support, with a strong commit

Service Desk Engineer OR Desktop EngineerJob Title - Service Desk Engineer OR Desktop Engineer

Balin Technologies LLCCompany Name - Balin Technologies LLC

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The Bronx, New York, USA

Full-time

Hi Team, Job Title: Desktop Engineer (Level 1/2) Full-term positionCar is mandatoryWorkdays: Saturday, Sunday: 10:00 AM - 6:00 PM | Monday, Tuesday, Wednesday: 1:00 PM - 9:00 PM | Thursday, Friday: OFF Requirements: - Minimum of 2+ years of experience in IT support, with a focus on desktop and printer troubleshooting - This position is exclusively work from office (Bronx) - Preferable candidates should be closer to Bronx, NY - Valid driving license and access to a car are required Responsibiliti

Service Desk AgentJob Title - Service Desk Agent

SAICCompany Name - SAIC

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Remote

Full-time

Job ID: 2508163 Location: REMOTE WORK, TN, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description S AIC is looking for a Service Desk Agent for a outstanding opportunity to join our Defense & Civilian Sector in support of The United States Marshals Service (USMS). The Tier 1 ag

Service Desk AgentJob Title - Service Desk Agent

SAICCompany Name - SAIC

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Remote

Full-time

Job ID: Location: REMOTE WORK, AL, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description S AIC is looking for a Service Desk Agent for a outstanding opportunity to join our Defense & Civilian Sector in support of The United States Marshals Service (USMS). The Tier 1 agent is th

Service Desk AgentJob Title - Service Desk Agent

SAICCompany Name - SAIC

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Remote

Full-time

Job ID: Location: REMOTE WORK, VA, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description S AIC is looking for a Service Desk Agent for a outstanding opportunity to join our Defense & Civilian Sector in support of The United States Marshals Service (USMS). The Tier 1 agent is th

Service Desk AgentJob Title - Service Desk Agent

SAICCompany Name - SAIC

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Remote

Full-time

Job ID: Location: REMOTE WORK, AL, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Technical Support Schedule: Part-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description S AIC is looking for a Service Desk Agent for a outstanding opportunity to join our Defense & Civilian Sector in support of The United States Marshals Service (USMS). The Tier 1 agent is th

Service Desk AgentJob Title - Service Desk Agent

SAICCompany Name - SAIC

•

Remote

Full-time

Job ID: 2508162 Location: REMOTE WORK, TN, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Technical Support Schedule: Part-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description S AIC is looking for a Service Desk Agent for a outstanding opportunity to join our Defense & Civilian Sector in support of The United States Marshals Service (USMS). The Tier 1 ag

Service Desk AgentJob Title - Service Desk Agent

SAICCompany Name - SAIC

•

Remote

Full-time

Job ID: Location: REMOTE WORK, VA, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Technical Support Schedule: Part-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description S AIC is looking for a Service Desk Agent for a outstanding opportunity to join our Defense & Civilian Sector in support of The United States Marshals Service (USMS). The Tier 1 agent is th

Senior IT Service Desk EngineerJob Title - Senior IT Service Desk Engineer

CoinbaseCompany Name - Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time