•Remote or North Sioux City, South Dakota, USA
Description IT infrastructure incident resolution to meet/exceed service levels. Maintaining Desktop and Laptop inventory. Configuration and delivery of new user computer. Purchasing and maintaining mobile devices Delivering Mars IS User Experience - New User Induction training. Special assignments and remotes site meeting support Replacement of out of warranty mobile as needed Completing assigned level 2 and 3 problem tickets Acts as local or regional project resource when needed Process and do