Remote
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2d ago
Hi Please send in resume and ph# APPLICATION SUPPORT ENGINEER Location Canada remote Act as the first point of contact for client-reported issues.Triage, troubleshoot, and resolve application issues based on predefined knowledge base and procedures.Collaborate closely with client on L2 Support issues and escalate issues to the development team (Tier 3) when necessary.Provide timely updates to the client on issue resolution status.Create and update knowledge base articles for recurring issu
Easy Apply
Full-time
Depends on Experience