customer Jobs in San Jose, CA

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Customer Service Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Greetings from Infinite Computer Solutions!! We are hiring Customer Service Agent (Representative) Remote Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an
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Posted 60+ days ago | Updated 6 hours ago

Lead Software Program Manager - Customer Enablement

AMD (Advanced Micro Devices)

•

Santa Clara, California, USA

Full-time

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellenc
Posted 7 days ago | Updated 4 hours ago

Backend Software Engineer, TikTok Customer Service Platform

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A242932 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 4 hours ago

Data Scientist, Product Infrastructure (Customer Service) - TikTok

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A77247 Apply to this job Share this listing: Responsibilities TikTok-Data Science team is responsible for all data science and analytics related work, cooperating with all key value chains in TikTok, including User Growth, P Content Ecosystem, Social, Creation, Product Infrastructure, Research and Science etc. The goal of the team is to generate actionable insights from data and help the stakeholders to make the right decisions. Our
Posted 58 days ago | Updated 4 hours ago

Senior Backend Software Engineer, TikTok Customer Service Platform

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A66811A Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 4 hours ago

Tech Lead Software Engineer, TikTok Customer Service Platform

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A70059 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide
Posted 60+ days ago | Updated 4 hours ago

Senior Hardware Customer Quality Engineer

NVIDIA Corporation

•

Santa Clara, California, USA

Full-time

We are looking for a Hardware Customer Quality Engineer in an individual contributor role to support our customer quality assurance activities, stationed in Santa Clara, California! Your main role will be establishing a working level relationship with your customers, collaborating with customers on problem resolutions/complaints, and you will be the voice of the customer to the internal teams. What you will be doing: Participate/lead conference calls and F2F meetings with Customers related to q
Posted 60+ days ago | Updated 4 hours ago

Senior Software Engineer - Ads Growth, Customer Engagement

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A09688 Apply to this job Share this listing: Responsibilities We are TikTok Monetization Ad Growth Team, dedicated to creating an exceptional advertising experience and intelligent growth marketing strategies for global advertising clients. Here, you will engage with challenging technical domains such as large-scale user systems, diverse advertising fields (ad creation, material optimization, delivery strategy, attribution, measurem
Posted 60+ days ago | Updated 4 hours ago

Tech Lead Software Engineer - Ads Growth, Customer Engagement

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A103987 Apply to this job Share this listing: Responsibilities We are TikTok Monetization Ad Growth Team, dedicated to creating an exceptional advertising experience and intelligent growth marketing strategies for global advertising clients. Here, you will engage with challenging technical domains such as large-scale user systems, diverse advertising fields (ad creation, material optimization, delivery strategy, attribution, measure
Posted 60+ days ago | Updated 4 hours ago

Engineering Manager, Global E-Commerce Customer Business

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : J5192 Apply to this job Share this listing: Responsibilities The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is respo
Posted 60+ days ago | Updated 4 hours ago

Software Engineer, Ads Business Integrity - Customer Experience

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A206968A Apply to this job Share this listing: Responsibilities At the heart of TikTok's monetization strategy lies the Business Integrity team-a global group of talented engineers and product thinkers committed to building a safe, trustworthy, and high-performing ads platform. We're not just solving problems-we're building the technological backbone that safeguards our ads ecosystem, fosters advertiser trust, and powers global busi
Posted 60+ days ago | Updated 4 hours ago

Frontend Software Engineer, TikTok Customer Service Platform

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A77745 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide
Posted 60+ days ago | Updated 4 hours ago

Senior Frontend Software Engineer, TikTok Customer Service Platform

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A108347 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 4 hours ago

Senior, Software Engineer - Full Stack Customer Care Technology

Walmart Inc.

•

Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do This role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior Software Engineer - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world'
Posted 5 days ago | Updated 4 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

•

Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 60+ days ago | Updated 5 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 38 days ago | Updated 5 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

•

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 53 days ago | Updated 5 hours ago

Hardware and Software Technical Support

Flexon Technologies Inc.

•

Sunnyvale, California, USA

Contract

Note: Need Hardware and Software Technical Support consultant for Macs, iOS devices, Apple Watch, and Apple TV Job Description: Scope: Provide technical support to Apple employees and contractors in person Provide high level of customer service and professionalism in accordance with Apple policies, practices, and expectations Diagnose and troubleshoot technical issues according to Apple expectations Document issues, troubleshooting steps, and resolutions in ticketing system Advocate for the cust
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Posted 11 hours ago

Hardware Engineer

Recruitment.ai

•

San Jose, California, USA

Full-time

Position: Hardware Engineer Location: San Jose, CA (Onsite) Job Responsibilities: Work in a team environment to architect, design, develop, and release Ethernet Switching systems. Collaborate with Marketing to understand and prioritize customer requirements. Partner with Software, ASIC Development, HW Qualification, Diagnostics, and Manufacturing teams. Utilize a cross-functional development methodology focused on product robustness, high reliability, and customer satisfaction. Minimum Qualific
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Posted 8 days ago

Product Manager

Enexus Global

•

Mountain View, California, USA

Contract

8+ years in product management, designing and delivering world-class products in a Product Management leadership role. Experience with building and leading high performing teams. Has a 'can do' attitude with an entrepreneurial mindset and is comfortable working in a fast-paced, ambiguous environment. Demonstrable technical depth in software development - i.e., reading code, architecture and design discussions with strong engagement with engineering and architecture teams. AI/ML Track record
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Posted 1 day ago | Updated 9 hours ago