help desk lead Jobs

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Help Desk Analyst

Data Processing Resources

•

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 3 days ago

Help Desk Analyst I

Robert Half

•

Johnstown, Colorado, USA

Full-time

Description We are looking for a Help Desk Analyst I to join our team in Johnstown, CO. In this hybrid role, you will provide Tier 1 technical support to end users while actively contributing to the smooth operation of our IT systems. This is a contract-to-permanent opportunity that offers an engaging environment to enhance your skills and grow professionally. Responsibilities: Deliver first-level technical support by diagnosing and resolving issues related to Microsoft applications and other s
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Posted 1 day ago | Updated 8 hours ago

Help Desk Analyst/ Trainer

Soni Resources Group

•

New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 36 days ago | Updated 8 hours ago

Workflow Eligibility Helpdesk Hybrid

Gainwell Technologies LLC

•

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 32 days ago | Updated 7 hours ago

Software Developer

Robert Half

•

Harrisburg, Pennsylvania, USA

Contract

Description This position is responsible for design, analysis, development, implementation, and deployment of new applications, as well as providing support for existing systems. The position also provides assistance in analyzing and maintaining the Association's information systems. Responsibility Summary Participate in the analysis, program design, coding, testing and other necessary tasks to produce new applications or enhancements to existing applications. Performs all the project phases
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Posted 23 days ago | Updated 8 hours ago

Helpdesk Tech

360care

•

Louisville, Kentucky, USA

Full-time

Overview This position is responsible for providing prompt technical assistance and support through resolution for incoming IT service request/issues related to computer systems, application and operating system software, hardware and/or networks. Responsibilities Respond to IT service requests to our contact center via email, chat and/or customer-facing portal.Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.Install, modif
Posted 13 days ago | Updated 11 hours ago

EHR Helpdesk Manager

Solomons International

•

Raleigh, North Carolina, USA

Third Party, Contract

EHR Helpdesk Manager: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer se
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Posted 6 days ago

(ELMS) Help Desk Administrator NISSC II - COS

Jacobs

•

Colorado Springs, Colorado, USA

Full-time

Position Title: Help Desk Administrator Location: Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Day shift Travel Required: Up to 10% of the time Our NORAD Operations Group Selected by the Air Force Life Cycle Management Center's Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission systems for the North Ameri
Posted 5 days ago | Updated 11 hours ago

GPS HST Project Delivery Senior Analyst

Deloitte

•

Sacramento, California, USA

Full-time

E- GPS -C onsulting PDM -Technology-Project Delivery Senior Analyst Do you enjoy working with cutting edge technology to solve tough problems? Our Technology group is comprised of deeply passionate and experienced professionals who guide clients through their most complex technology challenges. If you are seeking a role that offers you the opportunity to work with GPS clients through critical issues , consider a career in Deloitte's GPS Technology practice. Work y ou'll d o As a Project Deliv
Posted 20 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Emigsville, Pennsylvania, USA

Full-time

Description Minimum 5 years of experience in a multitenant environment, including direct administration, support, maintenance, troubleshooting, and development across Infor OS, SyteLine, and Factory Track (both Shop Floor and Mobility modules). Extensive hands-on experience with Infor Birst, including space development, dashboard creation, and advanced reporting using SyteLine data through Infor Data Lake. Proficient in SyteLine custom reporting, utilizing Flexforms, custom IDOs, and compiled as
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Posted 15 days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

•

Ramsey, Minnesota, USA

Contract

Description We are looking for a dedicated Help Desk Analyst who will be responsible for supporting hardware and software systems, troubleshooting technical issues, and maintaining a smooth desktop environment for end-users. This position offers an excellent opportunity to contribute to our IT operations and provide exceptional technical support. Responsibilities: Install, configure, and update software to ensure optimal performance. Diagnose and resolve hardware issues, including relocating an
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Posted 12 days ago | Updated 8 hours ago

Help Desk Support Spec

CVS Health

•

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 28 days ago | Updated 11 hours ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking
Posted 60+ days ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

•

Glendale Heights, Illinois, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Glendale Heights, Illinois. In this role, you will provide technical support, troubleshoot issues, and ensure smooth operation of various IT systems and devices. This is an excellent opportunity for an experienced individual with expertise in a variety of technologies, including Android, Cisco, and Citrix, to make an impact in a dynamic environment. Responsibilities: Provide comprehensive technica
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Posted 8 hours ago

Tier 3 Helpdesk Engineer / Miami, FL / On-Site

Motion Recruitment Partners, LLC

•

Miami, Florida, USA

Full-time

A growing SaaS shop in the waste management industry is looking for a Tier 3 Support/Systems Engineer to join their team full-time and in the office 3-4 days per week. They are located right inside the Miami International Airport! This is an exciting opportunity to make a difference in their IT department as they continue to grow their popular software platform for monitoring data analytics of waste management and janitorial services for major sport arenas, airports, and large corporate building
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Posted 17 days ago | Updated 7 hours ago

Help Desk Analyst I

Robert Half

•

Lake Bluff, Illinois, USA

Full-time

Description We are looking for a motivated Help Desk Analyst I to join our team in Lake Bluff, Illinois. In this role, you will provide technical support to ensure smooth operations of desktops, laptops, networks, and related systems for our clients. This position requires excellent troubleshooting skills, a strong customer-focused approach, and the ability to work both independently and collaboratively. Responsibilities: Diagnose and resolve technical issues related to desktops, laptops, perip
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Posted 2 days ago | Updated 8 hours ago

Help Desk Analyst/IT Support - Tier 1

Robert Half

•

Denver, Colorado, USA

Contract

Description We are looking for a motivated and adaptable Help Desk Analyst to provide Tier 1 IT support for our growing team in Denver, Colorado. This contract position offers an excellent opportunity to gain hands-on experience while supporting employees across multiple locations. If you have a passion for technology and enjoy troubleshooting and problem-solving, this role is ideal for you. Responsibilities: Deliver first-level technical support to employees, addressing hardware, software, and
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Posted 21 days ago | Updated 8 hours ago

Help Desk Support/Network Administrator

GovCIO

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Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Responsibilities Schedule team for configuring, maintaining, and troubleshooting network hardware issues such as routers, switches, and
Posted 14 days ago | Updated 8 hours ago

Help Desk Analyst III

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in Boston, Massachusetts. This is a contract to permanent position, offering an excellent opportunity for a motivated and detail-oriented individual to grow into a leadership role. The successful candidate will play a key role in providing desktop support for corporate operations, ensuring seamless functionality across devices and systems. Responsibilities: Provide onsite desktop support Monday through Friday, wit
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Posted 8 hours ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

•

Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
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Posted 60+ days ago | Updated 6 hours ago