help desk Jobs in baltimore, md

41 - 60 of 135 Jobs

EHR Helpdesk Analyst 3rd ShiftJob Title - EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

•

Remote

Contract

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient

EHR Helpdesk Analyst 3rd ShiftJob Title - EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

•

Remote

Contract

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

•

Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working

SharePoint DeveloperJob Title - SharePoint Developer

SAICCompany Name - SAIC

•

Fort Meade, Maryland, USA

Full-time

Job ID: 2505595 Location: FORT MEADE, MD, US Date Posted: 2025-05-13 Category: Information Technology Subcategory: Web Design Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is looking for a mid level Information Knowledge Management SharePoint Developer on the Comprehensive Cyber Support Services contract located at Ft. Meade, MD. This position requi

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

•

Baltimore, Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide global technical support in a fast-paced, remote help desk environment. You'll handle 30-40 customer interactions daily via phone, email, and chat, with a focus on first-call resolution (goal: 75%). Key Responsibilities: Serve as the first point of contact for end-user support.Troubleshoot and resolve issues related to:Microsoft Outlook and Word (including formatting)Mobile devicesVPN, Windows OS, and Microsoft Office SuiteUse ticketing systems lik

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

•

Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the U.S. This role involves handling inbound requests via phone, email, and chat, ranging from simple password resets to mid-level troubleshooting. Key Responsibilities: Respond to and resolve technical issues using ServiceNow, Ivanti, or similar ticketing tools.Support remote users, including those working from home.Troubleshoot Windows OS, Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams),

CCaaS Shift Lead - Afternoon ShiftJob Title - CCaaS Shift Lead - Afternoon Shift

Sky Solutions LLCCompany Name - Sky Solutions LLC

•

Woodlawn, Maryland, USA

Contract, Third Party

CCaaS Shift Lead - Afternoon Shift work on-site in Woodlawn, MD 5 days a week Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD Actual work hours 2pm-10:30pm Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS

Systems Administrator 2Job Title - Systems Administrator 2

Realm OneCompany Name - Realm One

•

Annapolis, Maryland, USA

Full-time

We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: We are looking for a System Administrator 2 to provide support for implementation, troubleshooting and maintenance of Inf

Bilingual Helpdesk Technician - French CanadianJob Title - Bilingual Helpdesk Technician - French Canadian

StefaniniCompany Name - Stefanini

•

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Systems Administrator 1Job Title - Systems Administrator 1

Realm OneCompany Name - Realm One

•

Annapolis, Maryland, USA

Full-time

We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: Provides support for implementation, troubleshooting and maintenance of lnformation Technology (IT) systems. Manages IT s

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

•

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

•

Remote or Raleigh, North Carolina, USA

Full-time

Operations Support Center LeadJob Title - Operations Support Center Lead

Maximus, Inc.Company Name - Maximus, Inc.

•

Maryland, USA

Full-time

Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreem

System Administrator 2Job Title - System Administrator 2

JacobsCompany Name - Jacobs

•

Fort Meade, Maryland, USA

Full-time

Your Impact: Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a System Administrator to join our team of passionate individuals in Ft Meade, Maryland. In this role you will support challenging, mission-critical projects that make a direct impact on the nation's security and intelligence mission. Responsibilities: Provide support to IT systems, including monitoring and problem resolution for all client/server/st

System Administrator Level 3Job Title - System Administrator Level 3

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Linux, ServiceNow Platform, Unix Certifications: None Experience: 15 + years of related experience ship Required: Yes Job Description: Provides support for implementation, troubleshooting and maintenance of information Technology (I

System Administrator Level 3Job Title - System Administrator Level 3

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

•

Maryland, USA

Full-time

System Administrator IJob Title - System Administrator I

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Information Technology (IT), Information Technology (IT) Systems, Operating Systems (OS), Problem Resolution, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Syste

System Administrator IJob Title - System Administrator I

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Information Technology (IT), Information Technology (IT) Systems, Operating Systems (OS), Problem Resolution, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Syst

System Administrator 3Job Title - System Administrator 3

Realm OneCompany Name - Realm One

•

Annapolis, Maryland, USA

Full-time

RealmOne is the GOAT - where your career can reach the greatest heights! RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch security professionals. Join u

ServiceNow Systems AdministratorJob Title - ServiceNow Systems Administrator

SAICCompany Name - SAIC

•

Maryland, USA

Full-time

Job ID: 2504643 Location: ANNAPOLIS JUNCTION, MD, US Date Posted: 2025-04-17 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC has an immediate opening for a ServiceNow Administrator in Annapolis Junction, on a very exciting program! In this role you will do many different things