helpdesk Jobs in california

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Help Desk Manager

Robert Half

San Diego, California, USA

Full-time

Description Key Responsibilities: Supervise the daily operations of the service desk team, including scheduling, workload balancing, and performance monitoring. Act as an escalation point for complex or unresolved technical issues. Ensure all service desk activities comply with established IT policies, procedures, and SLAs. Monitor ticketing system (Freshservice) to ensure accurate logging, tracking, and resolution of incidents and requests. Provide coaching, mentoring, and training to service d

Help Desk Analyst II

Robert Half

Sacramento, California, USA

Full-time

Description We are looking for a motivated and detail-oriented Help Desk Analyst II to join our team in Sacramento, California. This is a Contract-to-permanent position within the non-profit sector, where you'll have the opportunity to provide exceptional technical support and contribute to a collaborative, fast-paced environment. The ideal candidate will bring strong communication skills, technical expertise in Apple devices, and a proactive approach to problem-solving. Responsibilities: Provi

Help Desk Analyst III

Robert Half

San Mateo, California, USA

Contract

Description Robert half is seeking a Desktop Support/Service Desk Technician to join their lean and dynamic IT team. This is a hybrid role requiring both strong technical skills and a proactive, service-oriented mindset. The right candidate will thrive in a fast-paced environment where they will wear multiple hats-from handling end-user support to engaging in systems administration and AV troubleshooting. Begin taking ownership of key support functions such as: 5+ years of experience in deskto

Help Desk Analyst I

Robert Half

San Francisco, California, USA

Contract

Description Our client, a well-established organization in downtown San Francisco, is seeking a Desktop Support Specialist for a contract role with strong potential for extension. This position is ideal for an organized and reliable IT detail oriented who thrives in a hybrid work environment and enjoys hands-on technical troubleshooting. Key Responsibilities: Respond to walk-up support requests and resolve hardware/software issues. Troubleshoot technical issues, including Windows and Mac OS (50/

IT Help Desk Representative (Hybrid)

TEKsystems

Remote or Washington, District of Columbia, USA

Full-time

TEKsystems is seeking IT individuals to provide hybrid (50% DC/remote) IT Help Desk Support to the United States House of Representatives. The opportunities are slated to be 50% remote and require individuals to live within 50 miles of the U.S. Capitol Building. Individuals need to have 5+ years providing professional IT Support (with most of that supporting remote users). They will need to have supported Windows 11/10 devices with Office 365. They must also have experience working with Active D

Epic Help Desk Technician

Wise Equation Solutions Inc.

Rancho Cordova, California, USA

Contract

Job Description Our client is helping another hospital system merge with their Epic platform and needs support answering tickets from both hospital entities regarding Epic-specific issues. Support will be most specifically using the AMBULATORY module. You will be answering "how to" questions or working on escalations within the modules. This is specifically end-user support, there will be no building or configurations. Duties: Serve as the first contact with customers gathers, analyzes, reviews

Temp to Hire-Help Desk Tech-Onsite- Los Angeles

24 Seven, Inc.

Culver City, California, USA

Contract, Third Party

We re seeking a motivated, hands-on, and customer-oriented Helpdesk Technician to serve as the primary point of contact for all corporate and retail employees. This highly visible role requires someone who is collaborative, proactive, dependable, and technically skilled. The ideal candidate is self-sufficient, eager to assist, and comfortable managing tasks with minimal direction. Key Responsibilities: Serve as the main point of contact for all technical support needs across the organization. P

Deployment Support Analyst

Pyramid Consulting, Inc.

Irvine, California, USA

Contract

Immediate need for a talented Deployment Support Analyst. This is a 07+months contract opportunity with long-term potential and is located in Irvine, CA (Hybrid ). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-73525 Pay Range: $23 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Serves as a technical expert

Helpdesk Analyst

Bayside Solutions

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,200 - $66,600 per year Location: Dublin, CA - Onsite Role Requirements and Qualifications: Strong communication skills Windows environment ServiceNow ticketing system Networking Server troubleshooting Reporting Multi-tasking Incident Management experience is preferred Ability to identify trending and analyze issues Flexible with shifts and working weekends Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally

Help Desk Level I

Robert Half

Irvine, California, USA

Full-time

Description We are looking for a dedicated Help Desk Level I team member to join our team in Irvine, California. In this role, you will provide essential IT support to restaurant and corporate staff, focusing on basic troubleshooting, system maintenance, and customer assistance. This position is hybrid, requiring occasional in-office presence to perform critical functions. Responsibilities: Provide first-line IT support by addressing routine issues such as password resets and basic software ins

Helpdesk/Refresh Technician

AgreeYa Solutions

Pleasanton, California, USA

Contract

Title- Refresh Technician/ Help Desk Analyst Location- Pleasanton Duration- 12 + Months Job Description: Handle a tech refresh of 500 - 1200 laptops.Flexible schedule required as they will be working with international customers. Schedule will change over the course of the assignment.Monitor and respond quickly and effectively to requests received through the operations center. Monitor service desk for tickets assigned to the queue, and process on a first-in first-out basis with respect to task

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Desktop Support / IT Helpdesk

Peritus Inc.

Irvine, California, USA

Contract

Need a Desktop Support technician With Experience in Windows, MS Office, Desktop Imaging, Ticketing, Need Atleast L2 Support

EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, Inc

Remote

Contract

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

service Desk/helpdesk

Infinite Computer Solutions (ICS)

Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

Bilingual Helpdesk Technician - French Canadian

Stefanini

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

CPS Technical Help Desk Representative

U.S. Bank

Minnesota, USA

Full-time

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and dis